Senior Analyst - Implementation

M2P Fintech; Chennai; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

M2P Fintech in Chennai is seeking a Senior Analyst - Implementation to bridge business requirements with our API-driven banking, lending, and payments infrastructure. You will own end-to-end technical analysis, solution mapping, and delivery in collaboration with VP of Implementation and Programme Managers.

The role blends technical depth with client-facing communication and delivery-focused project management.

Qualifications

• Bachelor’s degree in Engineering, CS, IT or related quantitative field.
• MBA or equivalent business degree is a plus.
• AWS Solutions Architect / Azure Fundamentals / GCP Associate Cloud Engineer certifications preferred.
• 3–6 years IT/software experience, with 1–3 years in client-facing implementation.

Responsibilities

• Lead end-to-end technical analysis and solution mapping for implementations.
• Coordinate timelines, track milestones, and manage technical backlogs.
• Engage with international clients, run workshops and provide updates to leadership.
• Define UAT scenarios and ensure API security, data integrity, and compliant integrations.

Skills

Core technical background

RESTful APIs

SOAP APIs

JSON/XML

Microservices

System integration

AWS

Azure

SQL

NoSQL

Education

Bachelor's degree in Engineering/CS/IT

MBA or equivalent business degree

Tools

Jira

Confluence

MS Project

Azure DevOps

Smartsheet

Job description

Designation: Senior Analyst - Implementation

Experience: 3 to 6 years

Who AreWe?

M2PFintech is a leading Banking Technology Platform, shaping the future of digitalfinance. Established in 2014 and headquartered in Chennai, we have a strongfootprint across 30+ countries in Asia-Pacific, the Middle East & Africa(MEA), and Oceania.

At theforefront of next gen fintech, we drive innovation in banking, lending, andpayments infrastructure. Powering global fintech transactions, ourcomprehensive technology stack enables seamless banking solutions, lendingplatforms, Buy Now Pay Later (BNPL) services, customized credit cards, prepaidcards, and more.

Aboutthe Role

The SeniorAnalyst / Lead Analyst Technology Implementation will play a critical role inbridging the gap between business requirements, complex client environments,and our core technical solutions. Under the guidance of the Vice President ofImplementation and working closely with senior Programme Managers, you will ownthe end-to-end technical analysis, solution design mapping, and day-to-dayexecution of technology implementation projects.

This rolerequires a unique blend of technical acumen, client-facing communication, andexecution-focused project management. You will act as the key interface forclients (onshore and offshore), ensuring that system integrations, APIs, andcloud deployments are successfully delivered on time and meet rigorous qualitystandards.

What Will You Do in this Role

TechnicalAnalysis & Solution Mapping

• Collaborate with clientbusiness and technical teams to gather, analyze, and document integrationrequirements.
• Map client legacy environmentsor business workflows to the companys API-driven banking, lending, andpayment infrastructure.
• Review technicaldocumentation, schemas, and API payloads to validate feasibility andidentify potential technical bottlenecks early in the lifecycle.
• Conduct gap analyses andpropose robust, scalable technical solutions aligned with enterpriseapplication standards.

ImplementationExecution & Delivery

• Assist the Programme Managerin constructing realistic, detailed project timelines, trackingmilestones, and managing technical delivery backlogs.
• Utilize collaboration andtracking tools (e.g., Jira, Confluence, MS Project, Azure DevOps,Smartsheet) to log issues, track progress, and manage technical tasks.
• Coordinate closely withinternal cross-functional teams (Product Development, QA, Security, andCore Engineering) to expedite code releases, bug fixes, and patchdeployments.
• Lead troubleshooting androot-cause analysis sessions when technical challenges or integrationblockers arise.

ClientEngagement & Onsite Coordination

• Serve as a direct technicalpoint of contact for international clients, driving integration workshopsand technical kick-off meetings.
• Communicate complex technicalconcepts to non-technical client stakeholders clearly and concisely.
• Provide clear, proactivetechnical updates, status reports, and project health dashboards toimplementation leadership.
• Manage client expectationswith high empathy, cultural awareness, and a professional,solution-oriented approach.

TechnicalQuality & Testing Support

• Define technical successcriteria and help establish comprehensive User Acceptance Testing (UAT)scenarios for integrations.
• Validate that API securityprotocols, database connections, and data transfer mechanisms conform tostrict financial industry regulations.
• Identify operational andarchitectural risks during delivery and suggest mitigation plans to ensureproject continuity.

WhatYou'll Need to be Successful in this Role

CoreAcademic & Certifications

• Education: Bachelor’s degreein Engineering, Computer Science, Information Technology, or a closelyrelated quantitative field. An MBA or equivalent business degree is aplus.
• Certifications (Preferred):

Technical/Integration:

AWS Certified SolutionsArchitect, Azure Fundamentals, or GCP Associate Cloud Engineer.

Project/Agile:

Certified ScrumMaster (CSM),Professional Scrum Master (PSM), PRINCE2 Practitioner, or Agile PM.

TechnicalSkills

• Hands-on Background: Must havestarted in a core technical role (such as Software Developer, TechnicalConsultant, Systems Engineer, or Technical Solutions Analyst) andtransitioned into a delivery-focused analyst position.
• Modern Architectures:Proficient understanding of RESTful/SOAP APIs, JSON/XML, microservices,system integration patterns, and enterprise application landscapes.
• Cloud Computing: Hands-onexperience navigating cloud platforms (specifically AWS or MicrosoftAzure).
• Databases: Solid understandingof relational (SQL) or non-relational (NoSQL) databases, data structures,and data mapping logic.

ProfessionalExperience

• Overall Experience: 3 to 6years of overall IT/software industry experience.
• Implementation Experience:Minimum of 1-3 years in a client-facing implementation, technicalconsulting, or business analyst role.
• Client Exposure: Demonstratedhistory of collaborating directly with international clients (experiencein regions such as APAC, Middle East, Europe, or Americas is highlydesirable).
• Technical Acumen: Ability toconfidently lead technical discussions with engineers and architects,maintaining credibility on both sides.
• Problem Solving &Adaptability: Proven capacity to troubleshoot complex architecturalintegrations under tight deadlines.
• Stakeholder Management:Exceptional interpersonal skills to navigate multiple internal teams anddemanding external client environments.
• Cross-cultural Collaboration:Sensitivity to international business etiquettes and a collaborativemindset for global delivery.
• Commercial Awareness:Understanding how technical decisions impact overall project margins,timelines, and resource utilization.

Preferred/ Nice-to-Have

• Industry Domain: Prior domainknowledge in BFSI (Banking, Financial Services, and Insurance),particularly in core banking, payments infrastructure, digital lending,or card issuance.
• Consulting Background:Experience working in global IT consulting, system integration, orFintech SaaS providers.
• Mobility: Willingness totravel internationally for short-term client visits or onsite integrationphases as required.