Senior Admissions Counselor

Futurense Technologies; Bengaluru; Sur place; INR 540 000 - 900 000; Plein temps

Résumé du poste

Futurense Technologies in Bengaluru invites applications for a Senior Admissions Counselor to guide prospective learners from inquiry to enrollment across its academic and global pathway programs. This on-site role requires strong counseling and outreach abilities.

You will conduct sessions, explain eligibility, manage documentation, and maintain CRM records while meeting admissions targets and upholding Futurense’s values.

Qualifications

• Strong communication and interpersonal skills for engaging diverse applicants.
• Excellent customer service to handle inquiries and guide applicants through the admissions process.
• Sales-oriented with lead nurturing and achieving targets in education context.
• Understanding of the education domain; admissions or counseling experience preferred.
• Familiar with CRM or admissions software; strong organizational skills.

Responsabilités

• Conduct counseling sessions and explain program offerings and eligibility.
• Guide applicants through documentation and admission processes; respond to queries via phone, email, and in person.
• Collaborate with academic and marketing teams for outreach and events.
• Maintain accurate records of leads and conversions in CRM systems.
• Meet admissions targets and provide a high-standard applicant experience.

Connaissances

Communication

Interpersonal skills

Customer service

Sales skills

Lead nurturing

Conversion talks

Target-driven

Education domain

CRM tools

Time management

Teamwork

Formation

Bachelor's degree

Outils

CRM software

Description du poste

Company Description

Futurense Technologies is India’s fastest-growing AI skilling company, focused on accelerating India’s contribution to global AI innovation. The organization designs industry-aligned upskilling models that connect real-world applications with academic rigor, empowering professionals and students to build cutting-edge capabilities. Futurense partners with Fortune 500 companies through a zero-cost upskilling model and collaborates with leading institutes such as IITs and IIMs to offer programs like PG Diplomas, MTech, MBA, and BSc/BS. Its initiatives span campus transformation, global study pathways in the US and EU, and partnerships with over 20 international universities, providing learners with strong exposure and career-ready skills. Individuals joining Futurense contribute to shaping the next generation of AI talent and leadership.

Role Description

This is a full-time, on-site Senior Admissions Counselor role based in Bengaluru. The Senior Admissions Counselor supports prospective learners through the entire admissions journey, from initial inquiry to enrollment across Futurense’s academic and global pathway programs. Responsibilities include conducting counseling sessions, explaining program offerings and eligibility criteria, guiding applicants through documentation and admission processes, and responding to queries via phone, email, and in-person meetings. The role involves collaborating with academic and marketing teams to run outreach initiatives, participate in events and info sessions, and maintain accurate records of leads and conversions in CRM systems. The Senior Admissions Counselor is expected to meet admissions targets, provide a high-standard applicant experience, and represent Futurense’s values and mission in all interactions.

Qualifications

• Candidates should possess strong Communication and Interpersonal Communication skills, with the ability to engage clearly and empathetically with diverse applicants and stakeholders.
• Candidates should possess solid Customer Service capabilities to handle queries, resolve concerns, and ensure a positive admissions experience throughout the application cycle.
• Candidates should possess Sales-related skills, including lead nurturing, conversion-focused discussions, and comfort working with targets in an education context.
• Candidates should possess an understanding of the Education domain, preferably with prior experience in admissions, counseling, or academic program management.
• Additional beneficial qualifications include proficiency with CRM or admissions management tools, strong organizational and time-management skills, and the ability to work collaboratively with cross-functional teams.
• A bachelor’s degree in any discipline (fields such as Education, Management, Psychology, or related areas are preferred), along with prior experience in admissions or student counseling, is highly desirable.