Senior Admission Counselor

Masters Union; Gurugram District; On-site; INR 250,000 - 350,000; Full time

Job summary

Masters Union in Gurugram invites an Inside Sales / Admission Counselor to engage with working professionals, understand their career needs, and demonstrate how our programs can enhance skills in capital markets. You will conduct online and offline program demonstrations, schedule consultations, and address queries to move prospects through the sales cycle.

The ideal candidate has proven inside sales experience in a B2C environment, strong target attainment, effective communication in English

Qualifications

• Experience in inside sales or admissions counseling in a B2C setup.
• Track record of meeting or exceeding sales targets.
• Good communication in English and local language(s).
• Proficient with CRM tools to track leads and manage pipeline.
• Ability to build rapport with working professionals.
• Willingness to work six days a week.

Responsibilities

• Engage working professionals to identify career needs and explain program benefits.
• Demonstrate programs online and offline with detailed insights.
• Schedule consultations and follow-ups, addressing concerns.
• Develop customer profiles and align offerings with career goals.
• Handle objections, negotiate fees, and close enrollments.
• Maintain a strong sales pipeline and meet weekly/monthly targets.
• Stay updated with program developments and sales techniques.
• Build relationships with decision-makers to smooth the sales process.

Skills

Inside sales

Admission counseling

CRM familiarity

English communication

Regional language(s)

Negotiation skills

Presentation skills

Time management

Target achievement

Relationship building

Tools

CRM systems

Job description

Role & responsibilities

• Engaging with working professionals to identify their career needs and how the program can enhance their skills in capital markets.
• Conducting online and offline product demonstrations, providing detailed insights into the programs features, benefits, and career opportunities.
• Scheduling and conducting consultations and follow-up sessions with prospective students, addressing their concerns and queries.
• Developing an in-depth understanding of the customer profile and align the programs offerings to their career aspirations.
• Handling objections, provide solutions, and negotiate program fees to close sales and generate revenue.
• Consistently achieving weekly and monthly sales targets while maintaining a high level of customer satisfaction.
• Building and nurturing a strong sales pipeline, managing prospects effectively through the entire sales cycle.
• Staying up-to-date with the programs developments and sales techniques to continuously exceed targets.
• Building relationships with key decision-makers to ensure a seamless sales process.

Preferred candidate profile

• Proven experience in inside sales, Admission Counselor, particularly in a B2C environment.
• Strong track record of meeting or exceeding sales targets.
• Experience working with professionals, with an understanding of their learning needs and career aspirations.
• Knowledge of sales tools (CRM systems) to track leads and manage the sales pipeline.
• Excellent communication skills, both verbal and written, in English and the regional language(s).
• Ability to build trust and rapport with working professionals.
• Highly enthusiastic and motivated to work towards achieving and exceeding targets.
• Ability to work in a fast-paced, dynamic, and results-oriented environment.
• Confident with strong presentation and negotiation skills.
• Strong time management skills and the ability to multitask and prioritize effectively.
• Willingness to work six days a week.