Senior Account Manager

Mintel; Mumbai; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work model

Flexible hours

Generous annual leave

Wellbeing support via health programs

Volunteer days

Job summary

Mintel is seeking a smart and energetic Account Manager to join our Mumbai team. You will nurture a portfolio of key accounts, drive growth, and deliver insights-backed solutions that demonstrate ROI.

You will build relationships at executive levels across FMCG/CPG clients and lead renewal negotiations. You’ll leverage data and industry insights to expand client investments, forecast accurately, and collaborate with internal teams to deliver value.

Qualifications

• Client-obsessed with ability to engage at executive levels.
• Proven ROI delivery and sales target achievement in FMCG/CPG contexts.
• Self-directed with ownership mindset.
• Data-driven approach using metrics to improve outcomes.
• Strong communication and networking across accounts.

Responsibilities

• Grow existing account relationships and expand within a portfolio.
• Build a pipeline by expanding client investments in Mintel products.
• Network to identify new champions and revenue streams.
• Deliver creative business solutions and prove ROI monthly/quarterly.
• Negotiate and close contracts, manage renewal strategies and pricing.
• Provide accurate forecasts to sales leadership.

Skills

Client relationships

Strategic thinking

Communication

Negotiation

Forecasting

Executive engagement

Data-driven

Team collaboration

Job description

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world‑class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

We are looking for a smart and energetic Account Manager to join our team in Mumbai. This is an exciting opportunity for someone with a strategic mindset, who will nurture and grow a portfolio of key accounts in a way that will ensure commercial success for the region.

What You Will Be Doing

• Growing existing account relationships. Across a portfolio of accounts, you will be using your excellent communication skills, strong follow‑up and sharp attention to detail to enhance your existing relationships.
• Building a pipeline. Leveraging your current client relationships to grow their investment in Mintel products, growing their business and ours.
• Networking. Identifying new champions and revenue streams by networking throughout assigned accounts and by leveraging contacts throughout the industry.
• Delivering Creative Business Solutions. Ensuring clients are getting the most out of the data. Proving ROI on a monthly or quarterly basis to aid in retention of business.
• Negotiating and closing contracts. Delivering industry‑leading renewal rates and owning the strategy and pricing of local key accounts, inclusive of growth and service plans.
• Forecasting: Deliver accurate and up to date forecasts to sales management for you and your team.
• Lead with insight. Using insight to demonstrate value to our clients, supporting their business decisions and growing
• Demonstrating Expertise in CPG. Ensuring you are constantly on the pulse of what is happening within the consumer packaged goods and market research industries

Who We Are Looking For

• Client‑Obsessed: You live for your clients, know their businesses inside out from strategic objectives to organisational structures. And network at the highest possible levels across your portfolio to ensure there is appropriate executive level engagement.
• Commercially‑minded: You have a proven track record of delivering return on investment and achieving sales targets by identifying growth opportunities, building strong relationships with FMCG/CPG clients, understanding the commercial challenges facing consumer brands, and successfully demonstrating the value Mintel data can provide.
• Self‑Directed: You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the success of your team and client portfolio.
• Data‑driven: You understand how to leverage the power of data and forward‑looking metrics to drive better performance results for your clients.
• People Smart: You are able to easily adapt to different personalities and levels within an organization
• Committed to personal growth: You are committed to continuous learning and growth, constantly pushing yourself outside of your comfort zone to develop your skill set.
• Naturally curious: You are naturally inquisitive and great at navigating client conversations, asking second and third level questions to get at the heart of clients’ challenges and goals.
• Humble: You are humble, yet confident. You willingly admit when you need help, and you know how and when to utilize the resources and people around you. You are also willing to share your own knowledge for the benefit of the team.
• Creative problem‑solver: You are able to identify complex problems based on a broad range of factors. You also are able to develop & implement optimal solutions. You establish key results, you track learnings and you embrace continuous improvement
• A Collaborator: You are a team player who is focused on the broader good and the success of the organization. In this spirit you are also comfortable providing and receiving feedback, so that we are all able to continuously learn & improve, together.

What We Offer

• Culture that supports true collaboration whilst embracing remote working.
• Flexible start and end times.
• Blended (office/home) approach to work.
• Approach to personal development where we encourage individuals to grow and share what they’ve learned.
• Social events, both within the department and across the company.
• Home office IT equipment allowance, as the working model will be a blend of office and home working.
• Generous annual leave and wider circle employee benefits.
• Additional one day off to celebrate your birthday.
• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives).
• Giving back is part of our culture with this in mind, Mintel gives employee 2 days leave per year to join local volunteering activity organised by our Mintel Gives (where applicable).
• Mental health and wellbeing support via Modern Health App.
• Beautifully designed offices to foster collaboration and fun.

Mintel is an equal opportunity employer that committed to the strength of an inclusive workplace.