Senior Account Manager

Aspire Systems; Mumbai; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Aspire Systems is seeking an Account Manager to lead growth within key client portfolios and expand relationships across large enterprise accounts. You will own client relationships, drive renewals, cross-sell, and up-sell while coordinating with delivery teams to ensure high customer satisfaction.

The role requires proven revenue track record, strong leadership and CXO engagement skills, and exposure to IT services or consulting environments, including Banking & Financial Services domains.

Qualifications

• Bachelor's degree or equivalent from an accredited institution.
• Proven experience in driving business development within existing accounts.
• Track record of meeting revenue targets and driving incremental growth.
• Experience in managing clients within software services or technology consulting environments.
• Preference for candidates with exposure to large enterprise Banking and Financial Services accounts within IT services or consulting organizations.
• Proven ability to build relationships with CXO-level stakeholders.
• Hands-on experience in proposal creation and client presentations.
• Strong leadership, communication, and interpersonal skills.
• Experience across IT services and consulting engagements.
• Familiarity with CRM tools such as Salesforce.

Responsibilities

• Manage and grow existing client accounts with a focus on expansion.
• Act as primary client owner and build trusted relationships with stakeholders.
• Drive account growth through renewals, cross-sell, and up-sell.
• Own account governance including reporting, issue resolution, and performance tracking.
• Lead strategic business discussions with senior leadership.
• Collaborate with leadership to develop account plans aligned to client goals.
• Partner with delivery teams to ensure strong client engagement and satisfaction.
• Manage offshore account teams as part of the portfolio.
• Focus on achieving revenue targets through account growth and expansion.
• Identify client challenges and align solutions to create measurable value.
• Stay updated on industry trends and service offerings for meaningful conversations.
• Manage end-to-end sales lifecycle within accounts: Identify, Qualify, Propose, Close.
• Develop and execute account plans including relationship mapping and pricing strategies.
• Build understanding across software engineering, testing, analytics, infrastructure, and support.

Skills

Relationship building

Sales

CXO stakeholder engagement

Critical thinking

Problem solving

Self-motivated

CRM tools (Salesforce)

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

The Account Manager is a revenue-focused sales professional responsible for managing and growing assigned client accounts. The role involves owning client relationships, ensuring retention, driving account expansion, and identifying new business opportunities within existing and new clients. The candidate will be accountable for revenue growth, profitability, and overall account performance.

Prior experience in the Banking and Financial Services domain will be advantageous in accelerating account understanding and driving business outcomes.

Job Description

1. We are seeking an Account Manager to manage and grow existing client accounts, with a strong focus on expansion and relationship building within large enterprise environments.
2. Act as the primary client owner and build trusted relationships across key stakeholders.
3. Drive account growth through renewals, cross-sell, and up-sell of services and solutions.
4. Own account governance including portfolio reporting, issue resolution, and performance tracking.
5. Lead strategic business discussions with senior leadership and executive stakeholders.
6. Collaborate with senior leadership to develop and execute account plans aligned to client goals.
7. Partner with delivery teams to ensure strong client engagement and high customer satisfaction.
8. Manage and guide offshore account teams as part of the overall account portfolio.
9. Focus on achieving revenue targets through account growth and expansion opportunities.
10. Identify client business challenges and align solutions to create measurable value.
11. Stay updated on industry trends and service offerings to enable meaningful client conversations.
12. Manage the end-to-end sales lifecycle within accounts: Identify Qualify Propose Close.
13. Develop and execute account plans including relationship mapping, opportunity identification, and pricing strategies.
14. Build strong understanding across service areas such as software engineering, testing, data analytics, infrastructure, and support.

Required Qualifications

1. Bachelors degree or equivalent from an accredited institution.
2. Proven experience in driving business development within existing accounts.
3. Track record of meeting revenue targets and driving incremental growth.
4. Experience in managing clients within software services or technology consulting environments.
5. Preference for candidates with exposure to large enterprise Banking and Financial Services accounts within IT services or consulting organizations.
6. Proven ability to build relationships with CXO-level stakeholders.
7. Hands-on experience in proposal creation and client presentations.
8. Strong leadership, communication, and interpersonal skills.
9. Experience across IT services and consulting engagements.
10. Familiarity with CRM tools such as Salesforce.

Skill Proficiencies

• Prospecting
• Building relationships
• Attention to Detail
• Critical Thinking
• Problem Management
• Self-motivated and able to thrive in a results-driven environment.

About Aspire Systems

Aspire Systems is a $180+ million global technology services firm with over 4,900 employees worldwide, partnering with 275+ active customers. Founded in 1996, Aspire has grown steadily at a 19% CAGR since 2020.

Headquartered in Singapore, we operate across the US, UK, LATAM, Europe, the Middle East, India, and Asia Pacific regions, with strong nearshore delivery centers in Poland and Mexico. Aspire has been consistently recognized among Indias 100 Best Companies to Work For for 12 consecutive years by the Great Place to Work Institute.

Who We Are

Aspire is built on deep expertise in Software Engineering, Digital Services, Testing, and Infrastructure & Application Support. We serve diverse industries including Independent Software Vendors, Retail, Banking & Financial Services, and Insurance.

Our proven frameworks and accelerators enable us to create future-ready, scalable, and business-focused systems, helping customers across the globe embrace digital transformation at speed and scale.

Why Join Aspire Systems

Being an Aspirian means being part of a future-ready, global workplace where you will work on emerging technologies, collaborate with diverse teams, and contribute to meaningful digital transformation initiatives.

We foster innovation, value diverse perspectives, and enable continuous learning and career growth guided by our philosophy of Attention. Always. Aspire also follows a hybrid work model, promoting flexibility, collaboration, and work-life balance.

Learn more about Life at Aspire: https://www.aspiresys.com/careers/life-at-aspire

Our Commitment to Diversity & Inclusion

At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued.

Privacy Notice

Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws.

Disclaimer

The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Management retains the discretion to add or change the duties of the position at any time