senior account manager

id8 digital; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

id8 digital in Noida is seeking a Senior Account Manager for a full-time, on-site role to oversee key client relationships and ensure successful delivery of digital marketing and development projects.

You will lead account strategy, translate client objectives into actionable plans across branding, website, content, and performance marketing, coordinate cross-functional teams, manage timelines and budgets, and present performance insights to clients.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• Experience in a digital agency or similar environment.
• Strong client-facing communication and presentation skills.
• Ability to manage budgets and timelines.
• Mentor junior team members.

Responsibilities

• Lead account strategy and nurture key client relationships.
• Coordinate cross-functional teams across projects.
• Prepare proposals and present performance insights to clients.
• Identify growth opportunities and ensure client satisfaction.
• Mentor and develop junior account team members.

Skills

Client relationship management

Digital marketing strategy

Branding and design understanding

Project management

Communication and negotiation

Analytics and performance reporting

Education

Bachelor's degree in Marketing/Business/Communications

Job description

Company Description

id8 digital is a strategic digital agency that helps brands succeed online through customized, results-driven marketing solutions. The team delivers a full range of services, including branding and design, website and app development, SEO/SEM, social media marketing, content creation, and performance marketing. By focusing on user-centric experiences and measurable outcomes, id8 digital supports clients in accelerating business growth and strengthening their digital footprint. The agency goes beyond traditional marketing by creating tailored digital journeys that resonate with audiences and foster long-term brand engagement.

Role Description

The Senior Account Manager is a full-time, on-site role based in Noida, responsible for overseeing key client relationships and ensuring successful delivery of digital marketing and development projects. This role includes leading account strategy, understanding client business objectives, and translating them into actionable plans across branding, website, content, and performance marketing initiatives. Day-to-day tasks involve coordinating cross-functional teams, managing timelines and budgets, preparing proposals, and presenting performance reports and insights to clients. The Senior Account Manager will proactively identify growth opportunities, handle issue resolution, and maintain strong communication with stakeholders to drive client satisfaction and retention. The role also involves mentoring junior account team members and contributing to internal process improvements.

Qualifications

• Strong client relationship management and account leadership skills, with a track record of managing multiple high-value accounts.
• Experience in digital marketing strategy, including SEO/SEM, social media marketing, content marketing, and performance marketing.
• Understanding of branding, design principles, and website/app development processes to collaborate effectively with creative and technical teams.
• Proficiency in project management, including planning, budgeting, resource coordination, and deadline management.
• Excellent communication, presentation, and negotiation skills, with the ability to convey complex ideas clearly to diverse stakeholders.
• Analytical skills for interpreting campaign and website performance data, generating insights, and recommending optimizations.
• Experience leading and mentoring team members, fostering collaboration, and maintaining a positive, inclusive work environment.
• Bachelor’s degree in Marketing, Business, Communications, or a related field; an advanced degree or relevant certifications (e.g., Google Ads, Analytics) are a plus.
• Prior experience in a digital agency or similar environment, preferably in a senior account management or client services role.