Senior Academic Counsellor

Arcraft Infotech; Ernakulam, Kottayam, Thrissur; Vor Ort; INR 250.000 - 360.000; Vollzeit

Benefits dieser Stelle

Incentives

Career progression

Health coverage

Leaves

Supportive culture

Competitive salary

Zusammenfassung

Arcraft Infotech in Kochi, Kerala is seeking a Senior Academic Counsellor to guide prospective students toward suitable courses and educational pathways. You will interact with students and parents, understand career goals, and assist through the enrollment process.

The role requires strong communication in Malayalam and English, with responsibility for lead management, course pitching, admissions, and CRM records. Freshers with strong skills are welcome to apply.

Qualifikationen

• Graduate or postgraduate degree; education background preferred.
• 0–5 years in EdTech, admissions counselling, tele-calling, or inside sales.
• Excellent Malayalam and English communication, both written and verbal.
• Target-oriented, proactive, and able to meet monthly targets.
• Basic MS Excel skills and familiarity with online channels.

Aufgaben

• Conduct telephonic, online, or in-person counselling with prospective students and parents.
• Handle warm leads from marketing and perform timely follow-ups via phone, WhatsApp, and email.
• Explain course structures, fees, certifications, and career outcomes clearly.
• Drive admissions and meet monthly targets.
• Maintain accurate CRM records and track lead statuses.

Kenntnisse

Active listening

Persuasion

Lead management

CRM management

Communication skills

Negotiation

MS Excel

Ausbildung

Graduate or Postgraduate degree

Tools

CRM software

WhatsApp

Jobbeschreibung

• Work Mode: Full-time (In-office)
• Experience: 03 Years (Freshers with strong communication skills are welcome)
• Salary: 2.5 LPA 3.6 LPA + Performance-Based Incentives
• Location: Kochi, Keralam
• Industry: Education / EdTech / Skill Development

Only Candidates who know Malayalam

Job Description

We are looking for an energetic, persuasive, and empathetic Senior Academic Counsellor to guide prospective students toward suitable courses and educational pathways. In this role, you will interact with students and parents, understand their career goals, recommend tailored learning solutions, and assist them through the enrollment process.

About the Role:

We are looking for an energetic, persuasive, and empathetic Senior Academic Counsellor to guide prospective students toward suitable courses and educational pathways. In this role, you will interact with students and parents, understand their career goals, recommend tailored learning solutions, and assist them through the enrollment process.

Key Responsibilities:

• Student Guidance: Conduct telephonic, online, or face-to-face counselling sessions with prospective students and parents to understand their career goals and educational requirements.
• Lead Management: Handle warm leads provided by marketing and perform timely follow-ups via phone calls, WhatsApp, and emails.
• Program Pitching: Explain course structures, curriculum, certification details, fee structures, and career outcomes clearly to potential candidates.
• Admissions & Conversions: Drive course enrollments and meet individual and team monthly targets.
• CRM Management: Maintain accurate student records, track lead statuses, and update log details regularly in the company CRM.
• Relationship Building: Build trust and strong rapport with students to provide ongoing assistance throughout their admission process.

Desired Candidate Profile

• Qualification: Any Graduate / Postgraduate degree (Education, Psychology, Business Administration, or related fields preferred).
• Experience: 0 to 5 years in EdTech, admissions counselling, tele-calling, or inside sales.
• Communication Skills: Exceptional verbal and written communication in Malayalam and English
• Skills: Excellent active listening, active persuasion, problem-solving, and negotiation skills.
• Target-Oriented: Proactive, self-motivated, and comfortable working towards monthly targets.
• Tech-Savvy: Basic knowledge of MS Excel, and online communication platforms.

Perks & Benefits

• Uncapped attractive performance incentives
• Structured career progression & promotion path
• Paid leaves and health coverage
• Friendly and supportive work culture
• Competitive salary