Security Team Leader

Soho House & Co; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Soho House Mumbai is seeking a Security Team Leader who understands that great security blends vigilance with discretion to create a seamless member experience.

You will lead daily operations, manage access control, monitor CCTV, coordinate with Front of House and Events teams, and train staff to uphold safety with warmth and service.

This role requires calm authority, strong observation, and a genuine commitment to confidentiality, integrity, and hospitality in a luxury environment.

Qualifications

• Experience in security supervision, ideally within luxury hospitality.
• Calm, composed presence with discretion and authority.
• Strong observational skills and situational awareness.
• Natural leader who sets the tone by example.

Responsibilities

• Lead security team across daily operations and shifts.
• Manage access control for members, guests, visitors, and vendors.
• Maintain unobtrusive situational awareness to protect the member experience.
• Oversee CCTV monitoring, patrols, and security systems with precision.
• Prepare clear incident and shift reports; maintain confidentiality.

Skills

Security supervision

Discretion

Leadership

Communication

Observation

Guest-service

Integrity

Confidentiality

Job description

About The Role

At Soho House, safety is an invisible craft—felt in every seamless arrival, every relaxed conversation, and every moment of comfort our members experience.

Soho House Mumbai

About The Role

At Soho House, safety is an invisible craft—felt in every seamless arrival, every relaxed conversation, and every moment of comfort our members experience.

We are looking for a Security Team Leader who understands that great security is not about presence alone, but about discretion, awareness, and calm authority. You will lead our security team in ensuring that our House remains a space where members and guests feel completely at ease, protected, and welcomed at all times.

This role requires someone who can balance vigilance with warmth, structure with intuition, and authority with understated service.

What You'll Do

• Lead and guide the security team across daily operations and shifts, setting the standard for professionalism and discretion
• Ensure seamless access control for members, guests, visitors, and vendors, in line with House standards
• Maintain a constant, unobtrusive awareness of the environment to ensure safety without disrupting the member experience
• Oversee CCTV monitoring, patrol routines, and all security systems with precision and responsibility
• Act as the calm first responder in any incident, emergency, or sensitive situation, ensuring swift and composed resolution
• Prepare clear, accurate incident and shift reports, maintaining complete confidentiality at all times
• Work closely with Front of House and Operations teams to ensure smooth coordination during peak periods and events
• Support training and development of the security team, fostering a culture of attentiveness, respect, and service mindset
• Liaise with external authorities when required, representing the House with professionalism and discretion

What We're Looking For

• Prior experience in security supervision, ideally within luxury hospitality, premium clubs, or high-end environments
• A calm, composed presence with the ability to manage situations with discretion and authority
• Strong observational skills and instinctive awareness of people and environment
• A natural leader who leads by example rather than instruction
• Excellent communication skills with a respectful and service-oriented approach
• High levels of integrity, confidentiality, and professionalism
• Ability to remain grounded and decisive in high-pressure situations

Why Join Soho House

This is more than a security role—it is a responsibility to protect the atmosphere of a space designed for creativity, connection, and comfort.

Here, you will be part of a team that values subtle excellence, emotional intelligence, and quiet confidence. Your work will ensure that every member experience feels effortless, safe, and uninterrupted.