Security Officer

Kimpton; India; On-site; INR 180,000 - 240,000; Full time

Job summary

Holiday Inn Gurugram Sector 90, part of IHG Hotels, seeks a vigilant Security Officer to protect guests, colleagues, and property while delivering warm hospitality.

You will monitor premises, respond to incidents, conduct patrols, operate CCTV and access control, and maintain records with discretion and professionalism.

Join a team that values safety, trust, and True Hospitality, and grow through training and shift rotations, including weekends and holidays.

Qualifications

• 10+2 or equivalent qualification; security training is a plus.
• Experience in hotel security or similar role preferred.
• Strong observation, communication and discretion essential.

Responsibilities

• Monitor hotel premises and ensure safety of guests, colleagues, and property.
• Conduct regular patrols and maintain vigilance during shifts.
• Operate CCTV and access control systems, report suspicious activity.
• Verify movement of people and vehicles per security procedures.
• Respond promptly to incidents, emergencies and guest concerns.
• Assist in emergency procedures, fire safety and evacuations.
• Maintain incident records, security checks and handovers.
• Enforce hotel policies and confidentiality of guest information.
• Assist in investigations and prepare incident reports.
• Deliver courteous service while maintaining a strong security presence.

Skills

Observation

Communication

Interpersonal skills

Calm under pressure

Discretion

Education

10+2 or equivalent

Security training/certification

Tools

Access control systems

CCTV monitoring

Job description

At Holiday Inn Gurugram Sector 90, an IHG Hotel, the safety and security of our guests, colleagues, and property are our top priorities. We are seeking a vigilant, responsible, and service-oriented Security Officer who will help maintain a safe and secure environment while delivering warm, professional, and welcoming hospitality.

In this role, you will be responsible for monitoring hotel premises, implementing security procedures, responding to incidents, and ensuring compliance with hotel safety standards and operational policies.

What You'll Do

• Monitor hotel premises, including guest areas, back-of-house areas, entrances, exits, and other designated locations, to ensure the safety and security of guests, colleagues, and property.
• Conduct regular security patrols and maintain vigilance throughout the assigned shift.
• Monitor CCTV systems, access control points, and surveillance equipment to identify and report suspicious activities.
• Verify the movement of colleagues, visitors, contractors, and vehicles in accordance with hotel security procedures.
• Respond promptly and professionally to security incidents, emergencies, and guest or colleague concerns.
• Assist in implementing emergency response procedures, fire safety protocols, evacuation drills, and other life-safety measures.
• Maintain accurate records of incidents, visitor entries, security checks, and shift handovers.
• Support the enforcement of hotel policies and ensure compliance with established security procedures.
• Handle guest information and security-sensitive matters with discretion and confidentiality.
• Assist in investigations, prepare incident reports, and elevate concerns to the Security Supervisor or Security Manager as required.
• Deliver courteous and professional service while maintaining a strong security presence throughout the hotel.

What We're Looking For

• A minimum qualification of 10+2 or equivalent; additional security or safety-related training will be an advantage.
• Previous experience in hotel security, hospitality, or a similar security role is preferred.
• Knowledge of security procedures, access control, CCTV monitoring, emergency response, and basic fire safety practices.
• Good observation, communication, and interpersonal skills.
• The ability to remain calm, alert, and professional while handling challenging situations.
• A strong sense of responsibility, integrity, discipline, and confidentiality.
• Physical fitness and the flexibility to work rotational shifts, including weekends and public holidays.
• A guest-focused attitude with the ability to balance effective security practices with warm and courteous hospitality.

Why Join IHG?

At IHG Hotels & Resorts, we believe in creating an environment where colleagues feel valued, supported, and empowered to grow. As part of our team, you will contribute to a culture of safety, trust, and True Hospitality while developing your skills within a globally recognized hospitality brand.

Join Holiday Inn Gurugram Sector 90 and help us create memorable moments through the power of True Hospitality.