Section Manager (Retail Store Operations)

Glan Management Consultancy; Mumbai; On-site; INR 400,000 - 500,000; Full time

Job summary

A retail management consultancy is seeking a Section Manager for its Mumbai location. The role involves overseeing daily operations in the retail store, ensuring sales targets are met, and providing high standards of customer service. Candidates should have at least 4 years of experience in retail operations and the ability to train and mentor team members. This position offers a salary range of 4-5 LPA and involves significant interaction with customers to optimize service and resolve issues.

Qualifications

• Minimum 4 years of experience in retail store operations.
• Strong understanding of customer service and sales targets.
• Ability to train and develop team members in a retail environment.

Responsibilities

• Oversee daily operations and sales targets of the retail store.
• Train cashiers and manage customer complaints effectively.
• Ensure compliance with visual merchandising and operational procedures.

Skills

Section Manager

Retail Store Operation

Retail Sales

Cashier Training

Customer Service

Education

Graduation

Job description

Share Job :# Section Manager (Retail Store Operations) **Company:** Glan Management Consultancy **Location:** Mumbai **Experience:** 4-10 year **Salary:** 0 **Employment Type:****Job Description:****Position** - Section Manager (Retail StoreOperations) **Salary** – 4-5 LPA **Experience** – 4+ years **Location** - Mumbai **Qualification** – Graduation**Industry** - Retail- Apparel Store **Key Deliverables:** · Responsible for the day to day running of theBU, maintaining standards, ensuring legal compliance checks on pricing etc. · Assist in cashier training and provide supportto cashiers where required.· Ensure achievement of sales targets which havebeen set for the department/s and provide input when deciding the targets.· Continually monitor the achievement of sales targetsand take corrective measures where required.· Provide clarity progress towards targets bycommunicating to the team the department, store and overall regionalperformance. · Ensure minimization of shrinkage levels in thedepartment, training the teams on how to handle merchandise and protect stock.· Role model the highest standards of customer servicewith the team.· Understand customer needs and build a rapport withcustomers.· Manage customer complaints and queries resolvingthem to the best of your ability.· Ensure visual merchandising guidelines areadhered to and standards and maintained in the department/s provide feedback tovisual merchandiser. · Execute all operational procedures effectively.· Audit the department/s for achieving standardsin fitting rooms and housekeeping, till areas etc.· Assist with maintaining superior productquality by identifying product issues and communicating these to themerchandising team.· Ensure adequate learning and development of theteam through on the job training, VM training, product training etc. · Ensure clarity of roles by dividingresponsibilities between team members.· Develop team members by providing timely andconstructive feedback to help team members identify their strengths andweaknesses.· Motivate teams to drive sales and adhere toprocesses. Mail updated resume with salary details-Email: [e-mail]- 8802749743Website: Google search: Glan managementConsultancy**Key Skill:** Section Manager, Retail Store Operation, retail sales, cashier, retail cashier, retail store manager, lifestyle, retail store manager, retail operation, store operation, apparel retail store,**Posted on:**4th Jul, 2024### Apply for Section Manager (Retail Store Operations)