Scrum Master/ Project Manager

Quality Ai; India; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

QualityAI is seeking a Scrum Master/Project Manager in India to lead planning, execution, and governance across multi-functional teams. The role focuses on initiating projects, defining scope, timelines, milestones, and dependencies, while coordinating with business, tech, and vendors for timely delivery.

You will maintain detailed plans, track progress, manage risks and issues, and lead stakeholder reviews.

Qualifications

• 5-7 years of experience in Project Management, Technical Project Coordination, PMO, or Delivery Management roles.
• Experience supporting technology, data, analytics, platform, or system implementation projects.
• Strong planning, organization, and execution skills.
• Strong stakeholder coordination and communication skills.

Responsibilities

• Support project initiation activities including scope definition, timelines, milestones, dependencies, and resource planning.
• Develop and maintain detailed project plans and trackers.
• Coordinate activities across business, technology, and vendor teams to ensure timely execution.
• Track project progress against milestones and communicate status, risks, and issues.

Skills

Technical Project Management

Stakeholder coordination

Vendor management

Agile delivery

Tools

Jira

Jira Align

ServiceNow

Smartsheet

Microsoft Project

MS Office 365

Job description

Scrum Master/ Project Manager

Date: 8 Oct 2026

Company: QualityAI

Country/Region: IN

Project Planning & Execution?

• Support project initiation activities including scope definition, timelines, milestones, dependencies, and resource planning.?
• Develop and maintain detailed project plans and trackers.?
• Coordinate activities across business, technology, and vendor teams to ensure timely execution.?
• Track project progress against milestones and communicate status, risks, and issues.?
• Follow up on action items and ensure commitments are completed as planned.?
• Facilitate project meetings, working sessions, and stakeholder reviews.?
• Maintain project documentation and ensure information remains current and accurate.

Change & Release Coordination?

• Coordinate change implementation activities across impacted systems, teams, and vendors.?
• Prepare and distribute stakeholder communications related to planned changes.?
• Track responses, confirmations, and readiness activities from impacted parties.?
• Coordinate development activities associated with approved change requests.?
• Track testing progress including system, integration, and user acceptance testing.?
• Support deployment planning and go-live readiness activities.?
• Coordinate hyper care activities following production implementations and provide regular status reporting.

Project Tracking & Reporting?

• Maintain accurate project schedules, RAID logs, action trackers, and status reports.?
• Monitor project health and identify schedule risks, dependencies, and blockers.?
• Escalate issues requiring management attention.?
• Prepare weekly and monthly status reports for stakeholders and leadership.?
• Produce dashboards and metrics to support project decision-making.?
• Ensure reporting reflects current project status and agreed priorities.

Project Support & Governance?

• Maintain visibility of assigned project backlogs and work intake.?
• Support backlog review and prioritization discussions led by program and business leaders.?
• Track delivery commitments and provide progress reporting.?
• Coordinate escalation tracking and resolution activities.?
• Maintain alignment of project data across tools such as Jira, Planview, ServiceNow, and Smartsheet.?
• Support change control and governance processes.?
• Ensure required approvals, documentation, and evidence are completed and retained.

Documentation & Approval Management?

• Manage project and controlled-document workflows through completion.?
• Upload and maintain documentation within enterprise document management platforms.?
• Route documents for review and approval.?
• Monitor approval progress and proactively follow up with reviewers and approvers.?
• Escalate approval delays that may impact project timelines.?
• Ensure approval records are completed and linked to project or change closure activities.

Stakeholder Coordination?

• Work effectively with stakeholders across multiple functions, geographies, and time zones.?
• Ensure alignment on key deliverables, timelines, dependencies, and decisions.?
• Communicate clearly and professionally with both technical and non-technical audiences.?
• Build strong working relationships across project teams and supporting functions.

Required Skills & Experience5-7 years of experience in Project Management, Technical Project Coordination, PMO, or Delivery Management roles. Experience supporting technology, data, analytics, platform, or system implementation projects.Strong planning, organization, and execution skills. Demonstrated ability to manage multiple concurrent initiatives.Strong stakeholder coordination and communication skills.Experience tracking project schedules, risks, issues, dependencies, and action plans.Working knowledge of Agile and traditional project delivery approaches.Experience using:JiraJira AlignServiceNowSmartsheetMicrosoft ProjectMicrosoft Office 365

Preferred QualificationsExperience supporting HR systems, enterprise platforms, or data initiatives.Experience working in a regulated environment such as pharmaceutical, healthcare, or life sciences.Familiarity with change management, release management, and governance processes.Experience with document management platforms such as Veeva. Exposure to Agile or SAFe delivery methodologies.

3 must have skills:

• Technical Project Management
• Stakeholder & Vendor Management
• Agile Delivery, Jira & ServiceNow Expertise