Scrum Master

bswift LLC; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

bswift LLC is seeking a Scrum Master to guide multiple Agile teams in Bengaluru, driving delivery excellence and continuous improvement. You will coach teams, enable ceremonies, and collaborate with Product Owners to align backlog with business priorities.

The role emphasizes removing impediments, managing dependencies, and leveraging metrics to improve performance, with a focus on enterprise SaaS and regulated domains.

Qualifications

• 2-5 years of hands-on experience as a Scrum Master supporting software development teams.
• Proven success leading multiple Agile teams in a complex, scaled environment.
• Strong experience in backlog management, sprint planning, release coordination, and cross-team delivery.
• Demonstrated ability to manage dependencies, risks, and stakeholder communication across distributed teams.
• Experience with Agile transformation, continuous improvement initiatives, and delivery governance.
• Familiarity with DevOps workflows, release processes, and modern engineering practices.
• Experience in enterprise SaaS, healthcare, HR tech, or benefits administration domains (preferred).

Responsibilities

• Lead and coach multiple Scrum teams to ensure predictable, high-quality, end to end delivery.
• Facilitate all Agile ceremonies and uphold Scrum principles, bswift standards, and delivery discipline.
• Collaborate with Product Owners on backlog refinement, sprint readiness, and alignment with business priorities.
• Proactively identify, elevate, and remove impediments to maintain smooth execution.
• Coordinate cross-team dependencies, risks, and release planning while ensuring transparent communication with stakeholders.
• Drive continuous improvement using metrics, retrospectives, and best practices to strengthen team performance and delivery.
• Mentor and develop team members and junior Scrum Masters to foster a high-performance, self-organizing culture.
• Ensure teams meet quality standards, maintain accurate Agile tracking systems, and deliver according to definition of done.
• Support organizational initiatives including PI Planning, capacity planning, governance activities, and process optimization.

Skills

Agile frameworks

Facilitation

Coaching

Servant leadership

Communication

Stakeholder mgmt

Cross-team coordination

Education

Bachelor's degree (CS/IT/Engineering/Business)

Tools

Jira

Azure DevOps

Confluence

Job description

You will join the team as a Scrum Master, responsible for guiding and enabling multiple Agile teams at bswift. This role is responsible for driving delivery excellence, strengthening Agile practices, and fostering a culture of continuous improvement across cross-functional product teams.

You’ll work closely with software developers, product managers, and cross-functional teams to deliver reliable, secure, and performant services that enable seamless user experiences.

Responsibilities

• Lead and coach multiple Scrum teams to ensure predictable, high-quality, end to end delivery.
• Facilitate all Agile ceremonies and uphold Scrum principles, bswift standards, and delivery discipline.
• Collaborate with Product Owners on backlog refinement, sprint readiness, and alignment with business priorities.
• Proactively identify, elevate, and remove impediments to maintain smooth execution.
• Coordinate cross-team dependencies, risks, and release planning while ensuring transparent communication with stakeholders.
• Drive continuous improvement using metrics, retrospectives, and best practices to strengthen team performance and delivery.
• Mentor and develop team members and junior Scrum Masters to foster a high-performance, self-organizing culture.
• Ensure teams meet quality standards, maintain accurate Agile tracking systems, and deliver according to definition of done.
• Support organizational initiatives including PI Planning, capacity planning, governance activities, and process optimization.

Knowledge, Education, and Experience

Education

• Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field (or equivalent experience).

Experience

• 2-5 years of hands-on experience as a Scrum Master supporting software development teams.
• Proven success leading multiple Agile teams in a complex, scaled environment.
• Strong experience in backlog management, sprint planning, release coordination, and cross-team delivery.
• Demonstrated ability to manage dependencies, risks, and stakeholder communication across distributed teams.
• Experience with Agile transformation, continuous improvement initiatives, and delivery governance.
• Familiarity with DevOps workflows, release processes, and modern engineering practices.
• Experience in enterprise SaaS, healthcare, HR tech, or benefits administration domains (preferred).

Knowledge & Skills

• Deep knowledge of Agile frameworks (Scrum, Kanban, SAFe) and practical application in real-world teams.
• Strong skills in facilitation, conflict resolution, coaching, and servant leadership.
• Hands-on expertise with Agile tools such as Jira, Azure DevOps, Confluence, or similar.
• Ability to interpret and use delivery metrics to guide decisions and improvements.
• Understanding of product lifecycles, SDLC, project management fundamentals, and quality standards.
• Excellent communication and collaboration skills with the ability to influence across teams.

Certifications (Preferred)

• CSM, PSM, SAFe Scrum Master, PMI-ACP, or equivalent Agile certifications.