SCM - Order Management Professional

Kastech; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Kastech in Hyderabad is seeking a dedicated Order Management professional to oversee the end-to-end process ensuring timely delivery and accurate invoicing. You will resolve issues, collaborate across teams, and nurture strong supplier and customer relationships to keep operations running smoothly.

The role emphasizes monitoring KPIs such as on-time delivery and customer satisfaction, while identifying risks and driving continuous process improvements across the order lifecycle.

Responsibilities

• Manage and coordinate the order management process to ensure timely and accurate delivery of products.
• Analyze and resolve issues related to orders, invoices, and payments.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Develop and maintain relationships with suppliers and customers to ensure smooth operations.
• Monitor and report on KPIs such as on-time delivery rates and customer satisfaction.
• Identify and mitigate risks associated with order management processes.

Job description

• Manage and coordinate the order management process to ensure timely and accurate delivery of products.
• Analyze and resolve issues related to orders, invoices, and payments.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Develop and maintain relationships with suppliers and customers to ensure smooth operations.
• Monitor and report on key performance indicators (KPIs) such as on-time delivery rates and customer satisfaction.
• Identify and mitigate risks associated with order management processes.