SAP SuccessFactors Analyst

Folks VFX; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Folks VFX is seeking a SAP SuccessFactors Analyst to manage access requests, RBAC, reporting configurations, and data quality across multiple studios worldwide. The role emphasizes collaboration with IT, HR, and production teams to ensure accurate data and efficient SAP operations.

The ideal candidate will have 3–5+ years in SAP administration and strong problem-solving, communication, and organizational skills to support users in a fast-paced VFX environment.

Qualifications

• 3-5+ years of experience in SAP system administration, user support, and troubleshooting.
• Strong knowledge of SAP modules relevant to VFX operations (Finance, HR, Project Management).
• Experience with reporting tools, data management, and access control mechanisms in SAP.
• Ability to troubleshoot technical issues and optimize workflows in a fast-paced environment.
• Familiarity with SAP security policies, role management, and compliance frameworks.
• Excellent problem-solving skills, with a proactive and analytical approach.
• Outstanding communication and collaboration skills with technical and non-technical stakeholders.
• Strong organizational skills, able to manage multiple priorities efficiently.
• Customer-oriented mindset, ensuring users receive the highest level of support.

Responsibilities

• SAP Access & User Support: Manage and troubleshoot user access requests, RBAC, and policy compliance.
• Reporting Configuration & Troubleshooting: Configure and maintain SAP reporting tools for operational needs across studios.
• Data Quality Assurance & Data Management: Monitor data integrity; perform audits and validations; support data imports and migrations.
• Documentation & Training: Create SAP documentation and conduct training sessions to boost user proficiency.

Skills

SAP system administration

User support & troubleshooting

RBAC & security policies

Data quality & data management

Reporting configuration

Documentation & training

Cross-functional collaboration

Tools

SAP reporting tools

Auditing & data validation tools

Job description

As an artist-driven boutique studio, Folks has built a solid reputation in the industry. Through teamwork and creativity, we value detail-oriented design. From the very beginning, we have been passionate about capturing the imagination through highend visual effects. The artists on our team have been making larger-than-life visual effects for film and television for 12 years, bringing their rich and diverse experience from Montreal, Toronto, Bogotá, Saguenay, Mumbai and now in London.

Job Description

We are seeking a SAP SuccessFactors Analyst to support our VFX studios by managing and troubleshooting SAP access requests, user interface issues, reporting configurations, data quality assurance, and overall data management. The ideal candidate will possess strong problem-solving abilities, collaboration skills, outstanding communication and organizational skills, as well as a strong customer-oriented mindset. Working within a fast- paced and dynamic environment, this role will be instrumental in ensuring seamless SAP operations, driving efficiency, and supporting users across multiple studios.

KEY RESPONSIBILITIES

1. SAP Access & User Support

• Manage and troubleshoot user access requests, ensuring compliance with security policies.
• Administer role-based access control (RBAC), maintaining integrity and proper authorization structures.

2. Reporting Configuration & Troubleshooting

• Configure, maintain, and troubleshoot SAP reporting tools to meet operational needs.
• Work with finance, HR, and production teams to optimize reporting structures for accurate data retrieval.
• Ensure reporting consistency across multiple studios in multiple locations worldwide.

3. Data Quality Assurance & Data Management

• Monitor and enforce data integrity standards, ensuring accurate and reliable information across all SAP modules.
• Perform regular audits and validations to detect and correct data inconsistencies.
• Collaborate with IT and functional teams to ensure smooth data imports, migrations, and updates.
• Identify SAP system improvements, recommending and implementing best practices.
• Work closely with SAP functional consultants, developers, and end-users to ensure system efficiency.
• Partner with internal stakeholders to improve SAP workflows and usability.

5. Documentation & Training

• Develop and maintain SAP system documentation, training guides, and troubleshooting manuals.
• Conduct training sessions to enhance user adoption and system proficiency.

Qualifications

• 3-5+ years of experience in SAP system administration, user support, and troubleshooting.
• Strong knowledge of SAP modules relevant to VFX operations (e.g., Finance, HR, Project Management).
• Experience with reporting tools, data management, and access control mechanisms in SAP.
• Ability to troubleshoot technical issues and optimize workflows in a fast-paced environment.
• Familiarity with SAP security policies, role management, and compliance frameworks.
• Excellent problem-solving skills, with a proactive and analytical approach.
• Outstanding communication and collaboration skills, capable of engaging with technical and non-technical stakeholders.
• Strong organizational skills, able to manage multiple priorities efficiently.
• Customer-oriented mindset, ensuring users receive the highest level of support.
• Ability to work independently and take initiative while collaborating effectively with cross-functional teams.