SAP SuccessFactors Analyst

Vfxwire; Mumbai; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Vfxwire seeks a SAP SuccessFactors Analyst to support SAP access requests, UI issues, reporting configurations, and data integrity across multiple studios. You will troubleshoot, optimize workflows, and collaborate with IT and business teams in a fast-paced environment.

The role emphasizes strong problem-solving, communication, and organizational skills, with a focus on customer satisfaction and smooth SAP operations across locations.

Qualifications

• 3–5+ years of SAP system administration, user support, and troubleshooting.
• Strong knowledge of SAP modules relevant to VFX operations (Finance, HR, Project Management).
• Experience with reporting tools, data management, and access control in SAP.
• Ability to troubleshoot technical issues and optimize workflows in a fast-paced environment.
• Familiarity with SAP security policies, role management, and compliance frameworks.

Responsibilities

• SAP Access & User Support: manage access requests and RBAC, provide first-line UI support.
• Reporting Configuration & Troubleshooting: configure and maintain SAP reports across studios.
• Data Quality Assurance & Management: monitor data integrity and perform audits.
• System Optimization & Collaboration: identify improvements and work with SAP teams.
• Documentation & Training: create guides and conduct user training.

Skills

Problem-solving

Communication

Collaboration

Organizational skills

Customer-focused

Tools

SAP SuccessFactors

SAP reporting tools

Job description

We are seeking a SAP SuccessFactors Analyst to support our VFX studios by managing and troubleshooting SAP access requests, user interface issues, reporting configurations, data quality assurance, and overall data management. The ideal candidate will possess strong problem-solving abilities, collaboration skills, outstanding communication and organizational skills, as well as a strong customer-oriented mindset. Working within a fast- paced and dynamic environment, this role will be instrumental in ensuring seamless SAP operations, driving efficiency, and supporting users across multiple studios.

KEY RESPONSIBILITIES

1. SAP Access & User Support

• Manage and troubleshoot user access requests, ensuring compliance with security policies.
• Administer role-based access control (RBAC), maintaining integrity and proper authorization structures.
• Provide first-line support for user interface (UI) issues, ensuring smooth system navigation.

2. Reporting Configuration & Troubleshooting

• Configure, maintain, and troubleshoot SAP reporting tools to meet operational needs.
• Work with finance, HR, and production teams to optimize reporting structures for accurate data retrieval.
• Ensure reporting consistency across multiple studios in multiple locations worldwide.

3. Data Quality Assurance & Data Management

• Monitor and enforce data integrity standards, ensuring accurate and reliable information across all SAP modules.
• Perform regular audits and validations to detect and correct data inconsistencies.
• Collaborate with IT and functional teams to ensure smooth data imports, migrations, and updates.

4. System Optimization & Collaboration

• Identify SAP system improvements, recommending and implementing best practices.
• Work closely with SAP functional consultants, developers, and end-users to ensure system efficiency.
• Partner with internal stakeholders to improve SAP workflows and usability.

5. Documentation & Training

• Develop and maintain SAP system documentation, training guides, and troubleshooting manuals.
• Conduct training sessions to enhance user adoption and system proficiency.

Qualifications

• 3-5+ years of experience in SAP system administration, user support, and troubleshooting.
• Strong knowledge of SAP modules relevant to VFX operations (e.g., Finance, HR, Project Management).
• Experience with reporting tools, data management, and access control mechanisms in SAP.
• Ability to troubleshoot technical issues and optimize workflows in a fast-paced environment.
• Familiarity with SAP security policies, role management, and compliance frameworks.
• Excellent problem-solving skills, with a proactive and analytical approach.
• Outstanding communication and collaboration skills, capable of engaging with technical and non-technical stakeholders.
• Strong organizational skills, able to manage multiple priorities efficiently.
• Customer-oriented mindset, ensuring users receive the highest level of support.
• Ability to work independently and take initiative while collaborating effectively with cross-functional teams.