SAP FSA (FSM) Consultant

Bosch; Bengaluru; On-site; INR 2,000,000 - 4,000,000; Full time

Job summary

Bosch Global Software Technologies Private Limited in Bengaluru seeks an SAP FSA Consultant to configure, extend, and integrate SAP Field Service and Asset Management within a multi-unit customer landscape.

You will implement end-to-end service workflows, master data, planning boards, mobile UIs, and offline capabilities, while ensuring data replication and cloud integration with S/4HANA. Strong problem-solving and ABAP support are required.

Qualifications

• Demonstrable configuration depth across Master Data, Planning & Dispatching, Smartforms, screen configurations, UDFs, business rules, roles and access rights.
• Practical experience with the FSA Mobile app, including offline scenarios and technician-side troubleshooting.
• Working knowledge of the FSA Data API and Query API, OAuth2 authentication, and FSA's DTO / object model / Micro Services.

Responsibilities

• Configure core FSA and mobile solution workflows.
• Set up end-to-end service execution and dispatch rules.
• Manage master data for partners, equipment, locations, items/warehouses, service contracts, skills and territories.
• Design planning boards, technician utilization logic, and scheduling policies.
• Build dynamic smartforms, validations, and PDF report generation.
• Develop technician mobile UIs with offline sync and UDFs.
• Track time, materials, mileage and expenses for billing.
• Assist with S/4HANA replication via Proaxia connector and monitor queues.
• Troubleshoot replication failures and support ABAP mappings.
• Design CPI iFlows, Groovy scripts and adapters to connect C4C with FSA.
• Write FSA business rules and extend with Shell SDK/BTP where needed.
• Load data via Data Loader/APIs and build dashboards.

Skills

FSA configuration

Mobile offline

S/4HANA integration

ABAP debugging

Data APIs

OAuth2 auth

CPI iFlows

Business rules

Education

Bachelor's degree in Engineering

Tools

ABAP/ BAdIs

Job description

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities :
SAP FSA Consultant to configure, extend and integrate SAP Field Service and Asset Management within a customer engagement landscape serving multiple business units.

• Core FSA Configuration & Mobile Solution

• End-to-End Service Execution Setup: Configure the entire service lifecycle flow (Service Call ? Activity ? Assignment ? Work Order), status schemas, and dispatching rules.

• Master Data Management: Maintain FSA foundational master data, including business partners, equipment, functional locations, items/warehouses, service contracts, skills, and territories.

• Dispatching & Planning Board: Configure planning boards, technician utilization logic, automated scheduling/dispatch policies, and custom filters/views.

• Smartforms & Validation Logic: Build dynamic Smartform checklists incorporating conditional logic, scripted validations, and standardized PDF report generation.

• Mobile Experience & Offline Design: Design technician mobile UIs, screen layouts, user-defined fields (UDFs), role‑based permissions, and robust offline sync behavior.

• Effort & Expense Tracking: Set up accurate time, material, mileage, and expense capture to enable seamless downstream confirmation and billing.

• S/4HANA Integration (Proaxia): Own data replication (orders, equipment, confirmations) via the Proaxia connector, including queue monitoring and issue resolution.

• Technical S/4 Debugging: Troubleshoot replication failures across the full chain and assist with ABAP BAdIs and custom mappings.

• Cloud Integration (CPI): Design and maintain iFlows, Groovy scripts, and adapters connecting SAP Service Cloud (C4C) with FSA.

• Business Rules & Extensions: Write FSA Business Rules for automation, build Shell SDK/BTP custom extensions, and utilize Data/Query APIs.

• Data Loads & Analytics: Manage data migration via Data Loader/APIs and build operational reports and dashboards.

• Delivery & Support: Estimate user stories, execute unit/UAT testing, produce technical documentation, and support go‑lives and quarterly SAP release updates.

Qualifications

Educational qualification:

Bachelor's degree in Engineering, Computer Science, Information Systems or equivalent

Experience :

• Minimum 3 years hands‑on FSA implementation and support experience, covering at least two full project lifecycles.

Mandatory/requires Skills :

• Demonstrable configuration depth across Master Data, Planning & Dispatching, Smartforms, screen configurations, UDFs, business rules, roles and access rights.
• Practical experience with the FSA Mobile app, including offline scenarios and technician‑side troubleshooting.
• Working knowledge of the FSA Data API and Query API, OAuth2 authentication, and FSA's DTO / object model / Micro Services.

Preferred Skills :
Certifications:

• SAP Certified Application Associate — SAP Field Service and Asset Management
• SAP Certified Development Associate — SAP Integration Suite / Cloud Integration