SAP FSA (FSM) Consultant

Robert Bosch Group; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Bosch Global Software Technologies Private Limited in Bengaluru seeks a skilled SAP FSA Consultant to configure, extend and integrate SAP Field Service and Asset Management within a multi-unit customer landscape. You will handle end-to-end service lifecycle setup, master data management, dispatch planning, and mobile/offline design, with a focus on API integrations and automation.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems or equivalent.
• Minimum 3 years hands-on FSA implementation and support across two full lifecycles.
• Experience with the FSA Mobile app and offline scenarios.
• Working knowledge of FSA Data API, Query API, OAuth2 authentication and DTO/object model.

Responsibilities

• Configure and extend SAP Field Service and Asset Management within a multi-unit customer landscape.
• Set up end-to-end service lifecycle: Service Call, Activity, Assignment, Work Order, status schemas, and dispatch rules.
• Manage master data for FSA: business partners, equipment, functional locations, items/warehouses, service contracts, skills, territories.

Skills

FSA configuration depth

Offline mobile troubleshooting

Technical documentation

Education

Bachelor's degree in Engineering, Computer Science, Information Systems or equivalent

Tools

FSA Data API

Query API

OAuth2

ABAP BAdIs

Micro Services

Job description

• Legal Entity: Bosch Global Software Technologies Private Limited

Company Description

Bosch Global Software Technologies Private Limitedis a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities :
SAP FSA Consultant to configure, extend and integrate SAP Field Service and Asset Management within a customer engagement landscape serving multiple business units.

End-to-End Service Execution Setup: Configure the entire service lifecycle flow (Service Call ? Activity ? Assignment ? Work Order), status schemas, and dispatching rules.

Master Data Management: Maintain FSA foundational master data, including business partners, equipment, functional locations, items/warehouses, service contracts, skills, and territories.

Dispatching & Planning Board: Configure planning boards, technician utilization logic, automated scheduling/dispatch policies, and custom filters/views.

Smartforms & Validation Logic: Build dynamic Smartform checklists incorporating conditional logic, scripted validations, and standardized PDF report generation.

Mobile Experience & Offline Design: Design technician mobile UIs, screen layouts, user-defined fields (UDFs), role‑based permissions, and robust offline sync behavior.

Effort & Expense Tracking: Set up accurate time, material, mileage, and expense capture to enable seamless downstream confirmation and billing.

S/4HANA Integration (Proaxia): Own data replication (orders, equipment, confirmations) via the Proaxia connector, including queue monitoring and issue resolution.

Technical S/4 Debugging: Troubleshoot replication failures across the full chain and assist with ABAP BAdIs and custom mappings.

Cloud Integration (CPI): Design and maintain iFlows, Groovy scripts, and adapters connecting SAP Service Cloud (C4C) with FSA.

Business Rules & Extensions: Write FSA Business Rules for automation, build Shell SDK/BTP custom extensions, and utilize Data/Query APIs.

Data Loads & Analytics: Manage data migration via Data Loader/APIs and build operational reports and dashboards.

Delivery & Support: Estimate user stories, execute unit/UAT testing, produce technical documentation, and support go‑lives and quarterly SAP release updates.

Qualifications

Bachelor's degree in Engineering, Computer Science, Information Systems or equivalent

Experience

• Minimum 3 years hands‑on FSA implementation and support experience, covering at least two full project lifecycles.

Mandatory/requires Skills

• Demonstrable configuration depth across Master Data, Planning & Dispatching, Smartforms, screen configurations, UDFs, business rules, roles and access rights.
• Practical experience with the FSA Mobile app, including offline scenarios and technician‑side troubleshooting.
• Working knowledge of the FSA Data API and Query API, OAuth2 authentication, and FSA's DTO / object model / Micro Services.

Preferred Skills

• Certifications: SAP Certified Application Associate — SAP Field Service and Asset Management