SAP BODS_ Production Support Professional

Tekskills; Chennai District; On-site; INR 350,000 - 750,000; Full time

Job summary

Tekskills in Chennai is seeking a motivated application support engineer to monitor and troubleshoot ETL flows, and work with a team to resolve production issues. You will expand knowledge on multiple ETL tools and collaborate with experienced professionals.

Strong data warehousing knowledge and SQL skills are required. The role involves rotating shifts (24x7) and opportunities to learn Informatica IICS, Snowflake, and related technologies while mentoring junior staff.

Qualifications

• Strong knowledge on data warehousing concepts and SQL.
• Troubleshooting ETL processes, monitoring batch jobs, resolving Prod job errors.
• Willing to create RCA documents when needed.

Responsibilities

• Monitor ETL flows in production and fix issues.
• Collaborate with internal stakeholders to resolve data quality issues.
• Provide support for critical production issues with development teams.
• Work in production environment and follow incident/change management.

Skills

SAP BODS

SQL

Informatica IICS

ETL processes

ESP

Autosys

ServiceNow

Data warehousing

Problem solving

Team mentoring

Job description

Responsibilities

We are looking for a motivated application support engineer with a passion for learning new skills and expand knowledge on multiple ETL tools. As an application support engineer, you will be responsible for assisting in various projects on ETL flows. You will work closely with a team of experienced professionals to monitor the job identify and fix the issues.

Key Responsibilities

• Looking for a candidate with strong knowledge on data warehousing concepts and SQL.
• Should have proficiency in troubleshooting the ETL processes, monitoring the batch jobs, resolving the Prod job errors.
• Do a complete analysis and come up with RCA document on need basis.
• Work with internal stakeholders to resolve data quality issues, collaborate with the development team, providing support for critical production issues.
• Should have knowledge of incident management,Change Management process.
• Collaborating with cross-functional teams to identify and resolve the issues.
• Work individually in Production environment.

Skill Requirements

• SAP BODS client tools with basic hands-on on windows, Unix, shell scripts.
• Good knowledge of SQL queries , Informatica IICS
• Able to support on daily, Monthly and quarterly loads along with change implementation.
• Monitoring tools like ESP, Autosys is a plus. Should have hands-on experience in SNOW or any other ticketing tool.
• Strong understanding of project architecture
• Excellent problem-solving skills and attention to detail
• Ability to lead and mentor a team and upskill as per the project requirement.
• Ready to work in shifts (24*7).
• Excellent communication skills and ability to work in a team environment.

Account Context

• Experience in Banking domain.
• Willing to learn multiple technologies like Informatica PC, IDQ, MDM, Snowflake etc.
• Should be willing to work on complex job flows.