SAP BODS_ Production Support Professional

Tekskills; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Tekskills is seeking an Application Support Engineer to support ETL workflows in a production environment. The role involves monitoring ETL jobs, diagnosing and fixing issues, and collaborating with cross-functional teams to ensure data quality and timely processing.

Candidate should have strong SQL and data warehousing knowledge, experience with SAP BODS and Informatica IICS, and familiarity with incident/change management. Willingness to work in shifts and support multiple loads is required.

Qualifications

• Experience with data warehousing concepts and SQL.
• Ability to troubleshoot ETL processes, monitor batch jobs, and resolve production errors.
• Ability to produce RCA documentation when needed.
• Collaborate with stakeholders to resolve data quality issues and support production issues.
• Knowledge of incident management and change management processes.
• Experience working in a cross-functional team and production environment.
• Willingness to work in shifts (24x7).

Responsibilities

• Looking for a candidate with strong knowledge on data warehousing concepts and SQL.
• Should have proficiency in troubleshooting the ETL processes, monitoring the batch jobs, resolving the Prod job errors.
• Do a complete analysis and come up with RCA document on need basis.
• Work with internal stakeholders to resolve data quality issues, collaborate with the development team, providing support for critical production issues.
• Should have knowledge of incident management,Change Management process.
• Collaborating with cross-functional teams to identify and resolve the issues.
• Work individually in Production environment.

Skills

SAP BODS

SQL queries

Informatica IICS

Snowflake / SNOW

Monitoring tools

Autosys

Ticketing tools

Project architecture knowledge

Communication skills

Team leadership / mentoring

Tools

ESP

Autosys

ServiceNow

Job description

Responsibilities:

We are looking for a motivated application support engineer with a passion for learning new skills and expand knowledge on multiple ETL tools. As an application support engineer, you will be responsible for assisting in various projects on ETL flows. You will work closely with a team of experienced professionals to monitor the job identify and fix the issues.

Key Responsibilities:

• Looking for a candidate with strong knowledge on data warehousing concepts and SQL.
• Should have proficiency in troubleshooting the ETL processes, monitoring the batch jobs, resolving the Prod job errors.
• Do a complete analysis and come up with RCA document on need basis.
• Work with internal stakeholders to resolve data quality issues, collaborate with the development team, providing support for critical production issues.
• Should have knowledge of incident management,Change Management process.
• Collaborating with cross-functional teams to identify and resolve the issues.
• Work individually in Production environment.

Skill Requirements:

• SAP BODS client tools with basic hands‑on on windows, Unix, shell scripts.
• Good knowledge of SQL queries , Informatica IICS
• Able to support on daily, Monthly and quarterly loads along with change implementation.
• Monitoring tools like ESP, Autosys is a plus. Should have hands‑on experience in SNOW or any other ticketing tool.
• Strong understanding of project architecture
• Excellent problem‑solving skills and attention to detail
• Ability to lead and mentor a team and upskill as per the project requirement.
• Ready to work in shifts (24*7).
• Excellent communication skills and ability to work in a team environment.

Account Context:

• Experience in Banking domain.
• Willing to learn multiple technologies like Informatica PC, IDQ, MDM, Snowflake etc.
• Should be willing to work on complex job flows.