Overview
A leading enterprise IT services organisation focused on Data Engineering and Enterprise Data Management, delivering scalable data integration, analytics and production-support operations for large-scale transactional and analytical platforms. The role supports mission-critical ETL pipelines and ensures data availability, integrity and performance across on-premise and hybrid-cloud environments.
Responsibilities
- Provide 24x7 production support for Informatica ETL pipelines: triage incidents, drive root-cause analysis and deliver timely fixes.
- Monitor ETL workflows and job schedules, restart failed jobs, and manage job dependencies using scheduling tools.
- Perform performance tuning and troubleshooting for mappings, sessions and workflows to meet SLA and throughput targets.
- Implement and validate code fixes, hotfix deployments and configuration changes in coordination with release teams.
- Maintain runbooks, incident logs, RCA documentation and change records; communicate status to stakeholders and on-call teams.
- Collaborate with developers, DBAs and infrastructure teams on data reconciliation, capacity planning and continuous improvement initiatives.
Skills & Qualifications
Must-Have
- Informatica PowerCenter
- SQL
- PL/SQL
- Unix
- Shell Scripting
- ETL Monitoring
- Autosys
- ServiceNow
Preferred
- Informatica Cloud
- AWS
- Informatica Certified Professional
Additional Qualifications
- Proven experience in production support for enterprise ETL environments and incident management.
- Experience with database platforms such as Oracle, Teradata or SQL Server and exposure to performance tuning.
- Familiarity with CI/CD for ETL deployments and version control workflows.
Benefits & Culture Highlights
- Hands-on exposure to large-scale data integration and enterprise reporting systems with opportunities for technical growth.
- Structured on-site support environment with defined escalation paths and knowledge-sharing culture.
- Opportunity to work closely with cross-functional teams and improve operational excellence for critical data services.