SAP BODS_ Production Support Professional

Tekskills; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Tekskills in Bengaluru invites an Application Support Engineer to learn and work on multiple ETL tools. You will monitor ETL flows, troubleshoot production jobs, and collaborate with a team to resolve data quality issues.

The role requires strong SQL and data warehousing knowledge, experience with SAP BODS and Informatica IICS, and a readiness to work in 24x7 shifts. Excellent communication and team spirit are essential.

Qualifications

• Strong knowledge of data warehousing concepts and SQL.
• Troubleshoot ETL processes, monitor batch jobs and resolve production errors.
• Produce RCA documents when needed and resolve data quality issues with stakeholders.
• Experience with incident and change management processes.
• Able to lead and mentor a team and work in 24x7 shifts.

Responsibilities

• Monitor ETL flows and assist in various ETL projects.
• Identify and fix issues in production jobs and data quality.
• Collaborate with development and business teams to resolve incidents and implement changes.
• Prepare RCA reports and participate in problem management.

Skills

Data warehousing concepts

SQL

ETL processes

Troubleshooting

Team leadership

Production support

Communication skills

Tools

SAP BODS

Informatica IICS

ESP

Autosys

Snowflake

Ticketing tools

Job description

Responsibilities

We are looking for a motivated application support engineer with a passion for learning new skills and expand knowledge on multiple ETL tools. As an application support engineer, you will be responsible for assisting in various projects on ETL flows. You will work closely with a team of experienced professionals to monitor the job identify and fix the issues.

Key Responsibilities

• Looking for a candidate with strong knowledge on data warehousing concepts and SQL.
• Should have proficiency in troubleshooting the ETL processes, monitoring the batch jobs, resolving the Prod job errors.
• Do a complete analysis and come up with RCA document on need basis.
• Work with internal stakeholders to resolve data quality issues, collaborate with the development team, providing support for critical production issues.
• Should have knowledge of incident management,Change Management process.
• Collaborating with cross-functional teams to identify and resolve the issues.
• Work individually in Production environment.

Skill Requirements

• SAP BODS client tools with basic hands-on on windows, Unix, shell scripts.
• Good knowledge of SQL queries , Informatica IICS
• Able to support on daily, Monthly and quarterly loads along with change implementation.
• Monitoring tools like ESP, Autosys is a plus. Should have hands-on experience in SNOW or any other ticketing tool.
• Strong understanding of project architecture
• Excellent problem-solving skills and attention to detail
• Ability to lead and mentor a team and upskill as per the project requirement.
• Ready to work in shifts (24*7).
• Excellent communication skills and ability to work in a team environment.

Account Context

• Experience in Banking domain.
• Willing to learn multiple technologies like Informatica PC, IDQ, MDM, Snowflake etc.
• Should be willing to work on complex job flows.