SAM Specialist

8113 ASOL- Bangalore 7 SEZ Company; Hyderabad; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Accenture is seeking a Software Asset Management (SAM) professional with intermediate experience in SAM tools and strong exposure to major software publishers. Focus on license compliance, optimization and governance across enterprise environments.

The role involves managing SAM processes with SNOW SAM and Flexera, supporting audits, and delivering reports on compliance and cost optimization. Collaboration with procurement, IT, and finance is essential to drive license optimization.

Qualifications

• Intermediate hands-on experience with SNOW SAM and/or Flexera.
• Strong understanding of licensing models for major publishers.
• Experience in software compliance, audit defense, and license optimization.
• Knowledge of IT Asset Management (ITAM) best practices.
• Good communication and stakeholder management skills.

Responsibilities

• Manage and support SAM processes using SNOW SAM and Flexera.
• Perform license compliance analysis, risk identification, and remediation.
• Handle publishers including Adobe, Autodesk, Red Hat, and Microsoft.
• Interpret license agreements, contracts, and entitlements for accurate compliance position.
• Conduct Tier 1, Tier 2, and Tier 3 support activities (queries, analysis, engagements).
• Support internal and external software audits and true-up activities.
• Collaborate with procurement, IT, finance, and vendors to optimize licenses.
• Maintain accurate software inventory and entitlement records.
• Provide reports and dashboards on compliance, usage, and cost optimization.

Skills

Licensing models

Software compliance

Audit support

Stakeholder management

Education

ITIL certs

SAM certs

ITAM certs

Tools

SNOW SAM

Flexera

ServiceNow

Job description

Job Summary

We are looking for a Software Asset Management (SAM) professional with intermediate-level experience in SAM tools and strong exposure to major software publishers. The role focuses on license compliance, optimization, and governance across enterprise environments.

Key Responsibilities

Manage and support Software Asset Management (SAM) processes using tools such as ServiceNow (SNOW SAM) and Flexera. Perform software license compliance analysis, risk identification, and remediation activities. Handle software publishers including Adobe, Autodesk, Red Hat, and Microsoft. Interpret license agreements, contracts, and entitlements for accurate compliance position. Conduct Tier 1, Tier 2, and Tier 3 support activities, including:

• o Tier 1: Basic license queries, data validation, user support
• o Tier 2: Compliance analysis, reconciliation, optimization
• o Tier 3: Complex publisher engagements, audit support, escalation handling

Support internal and external software audits and true-up activities. Collaborate with procurement, IT, finance, and vendors to ensure license optimization. Maintain accurate software inventory and entitlement records. Provide reports and dashboards on compliance, usage, and cost optimization.

Required Skills & Experience

Intermediate hands-on experience with SNOW SAM and/or Flexera. Strong understanding of licensing models for Adobe, Autodesk, Red Hat, Microsoft. Experience in software compliance, audit defense, and license optimization. Knowledge of IT Asset Management (ITAM) best practices. Ability to work independently on complex compliance issues. Good communication and stakeholder management skills. Good to Have ITIL / SAM / ITAM certifications. Experience supporting global enterprise environments. Exposure to cloud and subscription-based licensing TBD.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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