App/Cloud Support Specialist

8114 ASOL - Pune 3 SEZ Company; Pune District; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Accenture is seeking a Licensing Specialist - SAM to support licensing, ELP preparation and compliance across IBM, Adobe, Red Hat and other publishers. The role combines contract review, entitlement validation, data reconciliation and risk reporting to produce defensible license positions.

Experience with Flexera or ServiceNow SAM Pro is beneficial, along with understanding software discovery models and data quality dependencies.

Qualifications

• Experience with software asset management processes and governance.
• Ability to map entitlements to usage and generate defensible license positions.
• Exposure to software discovery models and data quality dependencies.

Responsibilities

• Publisher licensing analysis: Analyze entitlement and consumption data for IBM, Adobe, Red Hat and other Tier-2/Tier-3 publishers using licensing rules and SAM methodology.
• IBM support: Assist ELP activities with Passport Advantage records, PVU/VPC concepts, sub-capacity data and deployment mapping.
• Adobe support: Review subscriptions, named user assignments, and license harvesting opportunities.
• Red Hat support: Review subscriptions and entitlements, server/subscription mapping and consumption alignment.
• ELP preparation: Compile entitlement, deployment and usage data to produce license position summaries.

Skills

Licensing analysis

Data reconciliation

Risk reporting

Discovery validation

Stakeholder communication

Tools

Flexera

ServiceNow SAM Pro

Job description

Job Summary

The Licensing Specialist - SAM will support licensing, ELP preparation and compliance activities across IBM, Adobe, Red Hat and other Tier-2/Tier-3 publishers. The role will combine contract and entitlement review, portal data validation, discovery analysis, usage reconciliation and risk reporting to produce defensible license positions and optimization recommendations. Experience with Flexera or ServiceNow SAM Pro will be beneficial, along with understanding of software discovery models and data quality dependencies.

Key Responsibilities

• Publisher licensing analysis: Analyze entitlement and consumption data for IBM, Adobe, Red Hat and other Tier-2/Tier-3 publishers using publisher-specific licensing rules and SAM methodology.
• IBM support: Support IBM ELP activities involving Passport Advantage records, PVU/VPC/Authorized User concepts, sub-capacity data, ILMT/BFI evidence and deployment mapping.
• Adobe support: Review Adobe subscriptions, ETLA or VIP constructs, named user assignments, product profiles, admin console exports, portal records, inactive users and license harvesting opportunities.
• Red Hat support: Review Red Hat subscriptions, RHEL or OpenShift entitlements, support coverage, portal data, server/subscription mapping and consumption alignment.
• Tier-2 and Tier-3 publishers: Support additional publishers by validating agreements, subscriptions, portal exports, install evidence, SaaS usage, renewal data and compliance position.
• ELP preparation: Collect and reconcile entitlement, deployment, usage, SaaS, server, user and subscription data to prepare license position summaries and compliance workpapers.
• SAM process execution: Perform entitlement review, discovery validation, normalization, software model mapping, license reconciliation, compliance reporting and remediation tracking.
• Tooling support: Use Flexera or ServiceNow SAM Pro where available to support entitlement uploads, publisher onboarding, software model validation, license records and reporting outputs.
• Discovery understanding: Validate software discovery data, user extracts, SaaS portal outputs, server inventory, cloud records and CMDB mappings to identify completeness and accuracy issues.
• Optimization and harvesting: Identify inactive users, duplicate assignments, unused subscriptions, over-deployed software, support cost risks and license harvesting or right-sizing opportunities.
• Reporting and communication: Prepare risk summaries, ELP sections, remediation trackers, evidence notes and stakeholder-ready reports for SAM leads and client teams.

Key Deliverables and Success Measures

Publisher license positions: Documented entitlement, usage, reconciliation, risk and optimization outputs for IBM, Adobe, Red Hat and other publishers.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

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