Salon Manager

Enrich Hair And Skin Solutions; Bengaluru; On-site; INR 550,000 - 900,000; Full time

Job summary

Enrich Hair And Skin Solutions in Bengaluru seeks a Salon Manager / Business Manager to oversee daily salon operations, drive revenue, and ensure guest satisfaction.

The role requires 4+ years experience in team leadership, customer service, sales, and business operations within beauty or wellness settings. You will manage inventory, billing, compliance, and lead a high-performance team to achieve targets in a fast-paced environment.

Qualifications

• Strong experience in team management, customer service, sales, and business operations.
• Proven track record of achieving revenue and business targets.
• Excellent communication and interpersonal skills.
• Strong understanding of inventory, billing, and operational controls.
• Presentable, well-groomed, confident, and professional.

Responsibilities

• Oversee daily salon operations and guest experience.
• Drive business & revenue management.
• Lead, train and manage the salon team.
• Manage retail, inventory and billing processes.
• Ensure hygiene, safety and maintenance compliance.
• Monitor KPIs and drive target achievement.

Skills

Team management

Customer service

Sales

Business operations

Communication skills

Interpersonal skills

Inventory management

Billing & finance basics

Problem-solving

Leadership

Job description

About the job

Role: Salon Manager / Business Manager

Preferred Location: Bengaluru

Experience: 4+ Years

Key Responsibilities:

• Salon Operations Management
• Business & Revenue Management
• Guest Experience & Customer Service
• Team Management & Leadership
• Retail & Inventory Management
• Billing & Financial Operations
• Hygiene, Safety & Maintenance

Key Performance Indicators (KPIs):

• Monthly & annual salon revenue achievement
• Profitability / bottom-line performance
• Customer satisfaction and retention
• Repeat customer percentage
• Average bill value
• Retail sales achievement
• Team productivity and target achievement
• Inventory accuracy and stock control
• Complaint resolution and service quality
• Salon hygiene, upkeep, and operational compliance

Desired Candidate Profile:

• Strong experience in team management, customer service, sales, and business operations.
• Proven track record of achieving revenue and business targets.
• Excellent communication and interpersonal skills.
• Strong customer complaint-handling and conflict-resolution abilities.
• Strong understanding of inventory, billing, and operational controls.
• Presentable, well-groomed, confident, and professional personality.
• Ability to work in a target-driven and fast-paced salon environment.
• Strong leadership, ownership, and problem-solving skills.
• Passion for the beauty, wellness, grooming, and salon industry will be preferred.

What We Are Looking For:

If you are passionate about the salon and beauty industry and have a strong track record in managing people, customers, and business performance, we would love to hear from you.