Salesperson - E-Commerce

Partsbaba Ventures Private Limited; New Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

PartsBaba Ventures Private Limited in New Delhi is seeking a Salesperson – E-Commerce to manage day-to-day online sales across marketplaces and our platform, maintain listings, monitor stock levels, and coordinate with the operations team to ensure timely order fulfillment.

The role emphasizes building customer relationships, guiding buyers through product selection, handling inquiries, and supporting promotional campaigns driven by digital content.

Qualifications

• Experience in e-commerce sales and customer service.
• Ability to manage listings, catalog data, and coordinate with inventory.
• Strong communication and relationship-building skills.
• On-site in New Delhi; proactive, target-driven approach.

Responsibilities

• Maintain product listings and monitor stock levels.
• Coordinate with operations to ensure timely order fulfillment.
• Build and sustain customer relationships; follow up on inquiries.
• Support promotional campaigns and analyze sales data for improvements.

Skills

E-commerce sales

Online customer service

Order handling

Product listings & catalog management

CRM tools & spreadsheets

Education

High school diploma

Business/Marketing degree (advantage)

Tools

CRM tools

Spreadsheet software

Job description

Company Description

PartsBaba Ventures Private Limited is an e-commerce platform specializing in electronic parts and components, with a primary focus on printers, laptops, and drone parts. The company also offers components, accessories, and repair tools, positioning itself as a one-stop solution for engineers and technicians. Through its YouTube channel, PartsBaba provides electronic manufacturers with a space to promote their brands and reach a wider customer base. The company is expanding into new categories, including 3D printer parts, barcode and thermal printers, robotics, mobile accessories, and electric vehicle-related products. This growth offers team members opportunities to work with diverse product lines and emerging technologies.

Role Description

The Salesperson – E-Commerce will manage day-to-day online sales activities, including handling customer inquiries, guiding buyers through product selection, and processing orders across multiple marketplaces and the company’s own platform. This full-time, on-site role based in New Delhi involves maintaining product listings, monitoring stock levels, and coordinating with the operations team to ensure timely order fulfillment. The role includes building and maintaining customer relationships, following up on leads, and supporting promotional campaigns driven by digital and video content. The Salesperson will also analyze sales data, suggest improvements to product offerings, and provide feedback to management to enhance overall sales performance and customer experience.

Qualifications

• Demonstrated skills in e-commerce sales, online customer service, and order handling.
• Ability to manage product listings, basic catalog management, and coordination with inventory and logistics teams.
• Strong communication and interpersonal skills for engaging with customers, resolving queries, and building long-term relationships.
• Basic understanding of electronic parts and components (printers, laptops, drones, or related products); willingness to learn and expand product knowledge.
• Comfort with using computers, online marketplaces, CRM tools, and spreadsheets to track leads and sales performance.
• Prior experience in retail, e-commerce, or technical product sales is preferred but not mandatory.
• Minimum high school diploma; a graduate degree in business, marketing, or a related field is an advantage.
• Ability to work on-site in New Delhi full time, with a proactive, target-driven, and customer-focused approach.