Salesforce Trainer

Techmintit; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive compensation

Flexible working arrangements

Certification sponsorship

Collaborative work culture

Job summary

A leading company in tech solutions is seeking a Salesforce Trainer to design and deliver training programs for diverse audiences. The role involves creating training materials, evaluating effectiveness, and collaborating with teams to meet learners' needs. Ideal candidates should have proven Salesforce expertise and teaching skills, and possess a Salesforce Certified Administrator credential.

Qualifications

• Experience as a Salesforce Trainer or in a Salesforce-focused role.
• Salesforce Certified Administrator required.
• Experience in delivering technical training.

Responsibilities

• Design and deliver comprehensive Salesforce training sessions.
• Develop training materials and customize content.
• Evaluate training effectiveness and provide mentorship.

Skills

Salesforce CRM products knowledge

Communication

Presentation

Interpersonal skills

Education

Bachelor’s degree in relevant field

Tools

eLearning tools

LMS platforms

Virtual classroom technologies

Job description

Job Summary

As a Salesforce Trainer, you will be responsible for designing, delivering, and evaluating Salesforce training programs for diverse audiences ranging from beginners to advanced users. Your role is critical in ensuring that learners can effectively navigate and utilize Salesforce products to meet business goals.

Key Responsibilities

• Design and deliver comprehensive Salesforce training sessions (live virtual, in-person, or recorded) tailored to various audiences
• Develop training materials, user guides, presentations, hands-on labs, and assessments
• Customize training programs based on organizational or client-specific requirements
• Stay up-to-date with Salesforce releases and incorporate relevant changes into training content
• Provide post-training support and mentorship to learners as needed
• Evaluate training effectiveness and update content for continuous improvement
• Collaborate with internal teams (HR, L&D, IT) or clients to identify training needs and objectives

Qualifications

• Proven experience as a Salesforce Trainer or in a Salesforce-focused role (Developer/Admin/Consultant) with strong teaching capabilities
• Strong understanding of Salesforce CRM products, particularly [Sales Cloud / Service Cloud / Admin / Developer / Marketing Cloud – customize as needed]
• Salesforce Certified Administrator (required); additional Salesforce certifications preferred (e.g., Platform App Builder, Sales Cloud Consultant, etc.)
• Experience in designing and delivering technical training to both technical and non-technical audiences
• Excellent communication, presentation, and interpersonal skills
• Familiarity with eLearning tools, LMS platforms, and virtual classroom technologies (e.g., Zoom, MS Teams, Moodle)
• Bachelor’s degree in any relevant field (Education, Computer Science, Business, etc.)

Preferred Qualifications

• Experience delivering corporate training programs
• Ability to teach both Admin and Developer tracks
• Instructional design background or certification (e.g., Train-the-Trainer, Instructional Designer)

What We Offer

• Competitive compensation
• Flexible working arrangements
• Opportunities for certification sponsorship and professional growth
• A collaborative and inclusive work culture
• Access to the latest Salesforce tools and updates