Salesforce Solution Architect - Presales

Mindx360; Hyderabad; Presencial; INR 2.000.000 - 3.600.000; Jornada completa

Descripción de la vacante

Mindx360 is seeking a highly skilled Salesforce Solution Architect to engage with customers across the sales lifecycle, understand business challenges, shape transformation roadmaps, and design scalable Salesforce solutions.

The ideal candidate has deep expertise in Sales Cloud, Service Cloud, and Data Cloud, can articulate business value, run discovery workshops, prepare proposals, and support sales teams in winning strategic opportunities.

Formación

• Bachelor's degree in CS/IT/Engineering.
• Strong Salesforce expertise in Sales Cloud, Service Cloud, and Data Cloud.
• Experience in customer-facing consulting or presales.
• Excellent communication and stakeholder management.

Responsabilidades

• Lead customer discovery workshops to understand objectives and transformation goals.
• Define scalable Salesforce solution architectures across Sales, Service, and Data Cloud.
• Prepare technical proposals, SOWs, solution presentations, and effort estimates.
• Collaborate with Sales, Delivery, and Integration teams to ensure feasible and commercial solutions.

Conocimientos

Sales Cloud

Service Cloud

Data Cloud

Educación

Bachelor's degree in Computer Science / IT / Engineering

Herramientas

MuleSoft

REST APIs

Descripción del empleo

8–10 years in enterprise CRM consulting and solution architecture, with 4+ years of Salesforce experience in customer-facing consulting or presales roles.

Role Overview

We are seeking a highly motivated Salesforce Solution Architect to engage with customers throughout the sales lifecycle, understand business challenges, shape digital transformation roadmaps, and design scalable Salesforce solutions.

The ideal candidate will possess strong functional and solution architecture expertise across Sales Cloud, Service Cloud, and Data Cloud, with the ability to articulate business value, conduct discovery workshops, prepare solution proposals, and support sales teams in winning strategic opportunities. This role requires a blend of consulting, solution architecture, stakeholder management, and presentation skills.

Key Responsibilities

• Lead customer discovery workshops to understand business objectives, challenges, and transformation goals.
• Engage with business and IT stakeholders, including executive leadership, to define solution strategies.
• Translate business requirements into scalable Salesforce solution architectures.
• Build trusted advisor relationships with customers throughout the sales cycle.
• Service Cloud
• Data Cloud
• Recommend best practices, platform capabilities, and implementation approaches.
• Define integration architecture with enterprise systems such as SAP, Oracle, Microsoft, MuleSoft, APIs, and third-party platforms.
• Develop solution blueprints, architecture diagrams, and implementation roadmaps.

Presales & Business Development

• Support account teams during opportunity qualification and pursuit.
• Prepare technical proposals, Statements of Work (SOW), solution presentations, and effort estimates.
• Conduct product demonstrations and executive presentations.
• Respond to RFPs, RFIs, and RFQs.
• Collaborate with OEM partners and internal delivery teams to develop competitive solutions.
• Position Salesforce Data Cloud as the enterprise customer data foundation.
• Recommend customer segmentation, identity resolution, and unified customer profile strategies.
• Identify opportunities to leverage AI capabilities such as Einstein and Agentforce to improve customer engagement and operational efficiency.
• Work closely with Sales, Delivery, Integration, and Data & AI teams.
• Ensure proposed solutions are technically feasible, scalable, and commercially viable.
• Provide knowledge transfer to project delivery teams during project handover.

Required Skills & Experience

• Strong experience with: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Data Cloud
• Knowledge of Salesforce licensing and product positioning.
• Enterprise solution design, Business process mapping, Customer journey design, CRM transformation programs, Integration architecture, API-led connectivity, Data migration strategies and identity and access management concepts.
• Discovery workshops, Executive presentations, Solution demonstrations, Proposal writing, Effort estimation, RFP/RFI responses and Commercial awareness

Technical Knowledge

• REST APIs
• Integration platforms (MuleSoft preferred)
• Data architecture and governance
• Cloud technologies

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Salesforce certifications such as:
• Application/System Architect (preferred)

Soft Skills

• Excellent communication and presentation skills.
• Strong business consulting mindset.
• Ability to simplify complex technical concepts for business audiences.
• Strong analytical and problem-solving skills.
• Self-driven with the ability to manage multiple pursuits simultaneously.
• Collaborative team player with a customer-first approach.

Preferred Experience

• Experience in IT consulting or system integrators.
• Exposure to digital transformation programs across multiple industries.
• Experience working with Salesforce ecosystem partners.
• Familiarity with AI-driven customer engagement and analytics solutions.
• Experience with enterprise integration platforms such as MuleSoft is highly desirable.