Salesforce Solution Architect

FCM Travel; Dadri; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

FCM Travel seeks an accomplished Solution Architect to define scalable Salesforce architectures, model data, and design integration across enterprise systems. You will lead technical teams and ensure adherence to best practices while guiding complex design decisions.

The role requires deep Salesforce expertise (Sales Cloud, Service Cloud, Experience Cloud) and strong DevOps experience. This is a senior, hands-on position demanding leadership and delivery focus.

Qualifications

• 20+ years of IT experience with at least 10 years in Salesforce architecture or leadership.
• Salesforce certifications preferred (e.g., Application Architect, Sales Cloud, Service Cloud).
• Proficiency in Apex, LWC, Triggers, Flows, SOQL/SOSL, data migration, and integration patterns.

Responsibilities

• Define the overall Salesforce architecture for scalable implementations and enterprise alignment.
• Design data models, integration patterns, and interfaces between Salesforce and other systems.
• Provide technical leadership and mentorship to developers, admins, and consultants.
• Review code and designs to ensure best practices and CI/CD standards.
• Collaborate with stakeholders to define and prioritize solutions and communicate architectural decisions clearly.

Skills

Apex

LWC

Triggers

Flows

SOQL/SOSL

Batch Jobs

Integration frameworks

Communication skills

Tools

MuleSoft

Dell Boomi

Job description

Day in the life

Solution Architecture & Design

• Define the overall architecture for Salesforce implementations, ensuring scalability, maintainability, and alignment with enterprise standards.
• Design and document data models, integration patterns, and system interfaces between Salesforce and other enterprise systems.
• Translate complex business requirements into secure, high-performing, and reliable Salesforce solutions.

Technical Leadership

• Provide technical leadership and mentorship to developers, administrators, and functional consultants.
• Review code, design components, and ensure adherence to Salesforce coding and configuration best practices.
• Establish and enforce development, deployment, and integration standards.

Platform Expertise

• Deep knowledge of Salesforce core products Sales Cloud, Service Cloud, Experience Cloud, and Salesforce Platform (Apex, LWC, Flows).
• Experience with advanced capabilities like Omni-Channel, Chatbot (Einstein Bots), and Integration via REST/SOAP APIs.
• Knowledge of Salesforce Data Cloud, AI, and DevOps tools (Copado, Gearset, or similar) is a plus.

Stakeholder Management

• Collaborate with business stakeholders, product owners, and technical teams to define and prioritize solutions.
• Lead architecture discussions, technical workshops, and design sessions with customers and internal teams.
• Communicate architectural decisions and technical risks effectively to executives and project teams.

Governance & Quality

• Ensure adherence to Salesforce security and compliance guidelines.
• Establish CI/CD and automated testing frameworks for Salesforce releases.
• Conduct impact analysis for new releases and manage technical debt You'll be perfect for the role if you have:

Experience: 20+ years of overall IT experience, with at least 10 years in Salesforce architecture or technical leadership roles.

Certifications (Preferred)

• Salesforce Certified Application Architect
• Additional certifications (Sales Cloud, Service Cloud, Experience Cloud) are a plus.

Technical Skills

• Proficiency in Apex, LWC, Triggers, Flows, SOQL/SOSL, Batch Jobs, and Integration frameworks.
• Experience with API-based integrations, middleware (MuleSoft, Dell Boomi, etc.), and external systems.
• Strong understanding of data migration, performance tuning, and large data volume handling.

Soft Skills

• Excellent communication and presentation skills. o Strong problem-solving and analytical abilities.
• Ability to lead cross-functional teams and manage multiple priorities