Salesforce Solution Architect – Marketing Cloud

Talentgigs; India; Remote; INR 4,000,000 - 7,000,000; Full time

Job summary

Talentgigs seeks a Salesforce Solution Architect specializing in Marketing Cloud to lead end-to-end architecture for global campaigns. This remote role demands deep hands-on expertise with Marketing Cloud, Data Cloud, and integration patterns, plus strong stakeholder engagement.

You will guide onshore/offshore teams, shape data models and security, and collaborate with pharma/life sciences domains to ensure compliant, scalable solutions across Salesforce and Snowflake.

Qualifications

• 8+ years of Salesforce platform experience with 3+ years in a Solution Architect, Technical Lead, or Architecture role.
• Hands-on experience architecting and/or implementing Salesforce Marketing Cloud (Engagement and/or Account Engagement) solutions, including journey design, data extensions, and personalization.
• Hands-on experience with Salesforce Data Cloud, including data model design, identity resolution, segmentation, and activation.
• Hands-on experience working with Snowflake as part of a broader data and analytics architecture, including data sharing/integration with Salesforce.
• Strong experience designing integrations (APIs and event-driven patterns) and coordinating with middleware teams on MuleSoft or equivalent.
• Required industry experience: prior delivery experience within Pharma, Healthcare, or Life Sciences organizations, with an understanding of industry-specific architecture, data, compliance, and marketing requirements.
• Strong hands-on knowledge of core Salesforce platform capabilities, including data modeling, security architecture, and automation (Flows).
• Working knowledge of programmatic development on Salesforce (Apex and Lightning Web Components) sufficient to make design tradeoffs and guide developers.
• Experience producing and maintaining solution documentation used by technical and non technical stakeholders.
• Experience supporting Agile delivery teams and driving implementation through requirements, build, test, and release.
• Strong client-facing skills: facilitation, clear written communication, executive-ready storytelling, and the ability to manage ambiguity without formal authority.

Responsibilities

• Implement and govern end-to-end solution architecture aligned to approved business outcomes, platform standards, and security/compliance requirements.
• Lead client-facing discovery, requirements workshops, and design sessions; translate requirements into clear functional and technical designs.
• Own solution documentation including solution design documents, architecture diagrams, data flows, integration specs, and configuration/workflow decisions.
• Define and review Salesforce data models, security model (profiles/permission sets/sharing), automation strategy (Flows), and programmatic approach (Apex/LWC).
• Architect Salesforce Marketing Cloud capabilities (journeys, automations, personalization, email/SMS/push, consent and preference management) and Data Cloud data model and activation strategy.
• Design data architecture spanning Salesforce, Data Cloud, and Snowflake, including data ingestion, harmonization, identity resolution, and activation for marketing and analytics use cases.
• Define integration architecture and patterns across Salesforce and external systems (REST/SOAP APIs, event-driven patterns such as Platform Events and Change Data Capture).
• Partner with MuleSoft and integration teams to design API-led connectivity, error handling, retries, and monitoring; provide architectural oversight even when not building MuleSoft flows directly.
• Support presales solutioning and scoping, including high-level estimates, delivery approach, assumptions, risks, and implementation roadmap.
• Provide technical leadership across onshore and offshore delivery teams through design reviews, build guidance, and quality gates.
• Support regulated life sciences delivery needs (validation readiness, auditability, change control, and release governance), including compliant handling of HCP/patient/customer data for marketing and analytics.
• Drive environment strategy, CI/CD governance, and deployment readiness (Git, SFDX, Copado/Gearset/Azure DevOps/GitHub Actions or equivalent).

Skills

Salesforce Architecture

Salesforce Marketing Cloud

Data Cloud

Snowflake

MuleSoft

Apex & LWC

Data Modeling

Security Architecture

APIs & Integrations

Agile Delivery

Tools

Git

SFDX

Copado

Gearset

Azure DevOps

GitHub Actions

MuleSoft

Job description

Role: Salesforce Solution Architect - Marketing Cloud

Experience: 5+ Years

Location: REMOTE

JD:

Core Responsibilities

• Implement and govern end-to-end solution architecture aligned to approved business outcomes, platform standards, and security/compliance requirements
• Lead client-facing discovery, requirements workshops, and design sessions; translate requirements into clear functional and technical designs
• Own solution documentation including solution design documents, architecture diagrams, data flows, integration specs, and configuration/workflow decisions
• Define and review Salesforce data models, security model (profiles/permission sets/sharing), automation strategy (Flows), and programmatic approach (Apex/LWC)
• Architect Salesforce Marketing Cloud capabilities (journeys, automations, personalization, email/SMS/push, consent and preference management) and Data Cloud data model and activation strategy
• Design data architecture spanning Salesforce, Data Cloud, and Snowflake, including data ingestion, harmonization, identity resolution, and activation for marketing and analytics use cases
• Define integration architecture and patterns across Salesforce and external systems (REST/SOAP APIs, event-driven patterns such as Platform Events and Change Data Capture)
• Partner with MuleSoft and integration teams to design API-led connectivity, error handling, retries, and monitoring; provide architectural oversight even when not building MuleSoft flows directly
• Support presales solutioning and scoping, including high-level estimates, delivery approach, assumptions, risks, and implementation roadmap
• Provide technical leadership across onshore and offshore delivery teams through design reviews, build guidance, and quality gates
• Support regulated life sciences delivery needs (validation readiness, auditability, change control, and release governance), including compliant handling of HCP/patient/customer data for marketing and analytics
• Drive environment strategy, CI/CD governance, and deployment readiness (Git, SFDX, Copado/Gearset/Azure DevOps/GitHub Actions or equivalent)

Required Qualifications

• 8+ years of Salesforce platform experience with 3+ years in a Solution Architect, Technical Lead, or Architecture role
• Hands-on experience architecting and/or implementing Salesforce Marketing Cloud (Engagement and/or Account Engagement) solutions, including journey design, data extensions, and personalization
• Hands-on experience with Salesforce Data Cloud, including data model design, identity resolution, segmentation, and activation
• Hands-on experience working with Snowflake as part of a broader data and analytics architecture, including data sharing/integration with Salesforce
• Strong experience designing integrations (APIs and event-driven patterns) and coordinating with middleware teams on MuleSoft or equivalent
• Required industry experience: prior delivery experience within Pharma, Healthcare, or Life Sciences organizations, with an understanding of industry-specific architecture, data, compliance, and marketing requirements
• Strong hands-on knowledge of core Salesforce platform capabilities, including data modeling, security architecture, and automation (Flows)
• Working knowledge of programmatic development on Salesforce (Apex and Lightning Web Components) sufficient to make design tradeoffs and guide developers
• Experience producing and maintaining solution documentation used by technical and non technical stakeholders
• Experience supporting Agile delivery teams and driving implementation through requirements, build, test, and release
• Strong client-facing skills: facilitation, clear written communication, executive-ready storytelling, and the ability to manage ambiguity without formal authority

Nice to Have

• Life sciences or healthcare domain experience specific to commercial, medical affairs, or patient services marketing use cases
• MuleSoft experience and/or certification: MuleSoft Certified Developer – Level 1 (Mule 4)
• Experience with Veeva (Vault, CRM) and/or IQVIA OCE ecosystems
• Exposure to GxP-regulated or validated environments (validation documentation, traceability, test evidence, audit readiness)
• Experience with Salesforce Service Cloud, Health Cloud, or Revenue Cloud is a plus but not a primary requirement for this role
• Additional Salesforce certifications (optional): Data Architecture and Management Designer; Integration Architecture Designer; Identity and Access Management Designer; Salesforce Certified Technical Architect