Salesforce Solution Architect

OSF Digital; Hyderabad; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

OSF Digital is seeking a Salesforce Solution Architect with a strong Core Cloud background to lead design and delivery of scalable Salesforce solutions in India. The role requires deep expertise across Sales Cloud, Service Cloud, and platform capabilities, guiding architecture decisions across complex multi-cloud projects.

The ideal candidate will have 10–14+ years of IT experience with 6–8+ years in the Salesforce ecosystem and hands-on delivery of enterprise-scale Salesforce implementations.

Qualifications

• 10–14+ years of IT experience with 6–8+ years in Salesforce ecosystem.
• Proven experience as a Solution Architect on multiple Salesforce implementations.
• Hands-on background in Sales Cloud and Service Cloud implementations.
• Experience delivering enterprise-scale and multi-cloud projects.

Responsibilities

• Lead end-to-end solution architecture for Salesforce implementations across Core Clouds (Sales, Service, Platform).
• Collaborate with stakeholders to translate business requirements into scalable technical solutions.
• Design multi-cloud architecture strategies with integration across Salesforce and external systems.
• Define data models, security models, and integration patterns aligned with best practices.
• Provide architectural governance, design reviews, and enforce development standards.
• Guide development teams on Apex, Lightning, APIs, and declarative solutions.
• Drive solution optimization, performance tuning, and scalability planning.
• Participate in pre-sales including solution design, effort estimation, and client presentations.
• Mentor technical teams and contribute to building internal Salesforce capability.

Skills

Salesforce

Sales Cloud

Service Cloud

Data modeling

Security model

Integration patterns

Apex/Lightning

APIs

MuleSoft

Stakeholder management

Tools

MuleSoft

Job description

Job Title: Salesforce Solution Architect – Core Cloud

Overview

We are seeking a highly experienced Salesforce Solution Architect with a strong Core Cloud background to lead the design and delivery of scalable, high-quality Salesforce solutions. The ideal candidate will bring deep expertise across Sales Cloud, Service Cloud, and platform capabilities, and will play a critical role in driving architecture decisions across complex, multi-cloud projects.

Key Responsibilities

• Lead end-to-end solution architecture for Salesforce implementations across Core Clouds (Sales, Service, Platform).
• Collaborate with business stakeholders, product owners, and delivery teams to translate business requirements into scalable technical solutions.
• Design multi-cloud architecture strategies, ensuring integration across Salesforce and external systems.
• Define data models, security models, and integration patterns aligned with best practices.
• Provide architectural governance, design reviews, and enforce development standards.
• Guide development teams on Apex, Lightning, APIs, and declarative solutions.
• Drive solution optimization, performance tuning, and scalability planning.
• Participate in pre-sales activities including solution design, effort estimation, and client presentations.
• Mentor technical teams and contribute to building internal Salesforce capability.

Required Experience

• 10–14+ years of IT experience with 6–8+ years in Salesforce ecosystem
• Proven experience as a Solution Architect or Technical Architect on multiple Salesforce implementations
• Hands‑on background in Sales Cloud and Service Cloud implementations
• Experience delivering enterprise‑scale and multi‑cloud projects

Core Technical Skills

• Deep expertise in:
• Service Cloud
• Strong understanding of:
• Data modeling and architecture
• Security & sharing model
• Integration patterns (REST/SOAP, middleware tools like MuleSoft)
• Experience with:

Nice‑to‑Have Skills

• Exposure to:
• Experience Cloud
• CPQ / Revenue Cloud
• Marketing Cloud integrations
• Knowledge of industry solutions (Retail, BFSI, Manufacturing, etc.)
• Experience with Agile/Scrum delivery models

Certifications (Preferred / Required)

• Salesforce certifications such as:
• System Architect (Strongly preferred)
• TOGAF or equivalent architecture certifications (nice-to-have)

Soft Skills

• Strong stakeholder management and communication skills
• Ability to influence and drive technical decisions
• Problem‑solving mindset with a focus on innovation
• Experience working in global/onsite‑offshore delivery models