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Jade Global Software Pvt LTD is seeking a Salesforce (Sales Cloud) Business Analyst to partner with business and technical stakeholders to enhance existing solutions and develop new ones. You will drive end-to-end initiatives from inception to delivery, create detailed requirements, and ensure successful delivery of the automation roadmap within SLAs and KPIs.
The role requires strong liaison with PM, SalesOps, and other departments, with the ability to design scalable Salesforce-based solutions
Salesforce ( Sales Cloud) Business Analyst1 Partner with key business and technical stakeholders to enhance current solutions, and develop new ones. Drive and project manage initiatives End to End from inception to delivery Create detailed requirement specifications for enhancements to existing or development of new functionality related to ever-evolving Sales processes Ensure successful delivery of business automation roadmap and build trusted relationships with internal and external stakeholders Provide input into and oversight of project definition and solution design for requested new features and operational enhancements for internal systems. Deliver On Schedule, On Budget, and On Scope Projects Design and Build loosely coupled, innovative, agile, and scalable solutions by leveraging existing packages/apps on the Salesforce platform, in-house Products for Quoting, and SKU management; conceptualize new products/solutions to deliver desired business outcomes. Maintain SLAs and KPIs Act as the liaison between PM, SalesOps, and occasionally finance, Operation, and the technology organization, to manage business priorities, communicate changes in scope or schedule, and call out risks Identify tasks and work with the application administrators, integration, and product development team to estimate delivery of proposed projects/automations. Prioritize and perform multiple tasks simultaneously Work independently as well as collaboratively with a cross-functional team. Working at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world. We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees. We seek to provide the benefits you need while standing behind you every step of the way.