Salesforce Revenue Cloud QA- Sr. Associate

PwC Acceleration Center India; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PwC Acceleration Center India is seeking a Salesforce Revenue Cloud QA - Senior Associate to drive quality across client implementations. You will analyze requirements, design tests, and guide junior members while collaborating with global teams.

This role emphasizes leveraging Salesforce Revenue Cloud, Lightning, and Service Cloud expertise to deliver robust solutions, enforce best practices, and contribute to continuous improvement in client engagements.

Qualifications

• Bachelor's degree required.
• 4+ years of experience in Salesforce or QA.
• Proficiency in English is required.
• Salesforce certifications are preferred.

Responsibilities

• Analyzing business requirements to design Salesforce Revenue Cloud solutions.
• Collaborating with cross-functional teams to integrate Salesforce with existing business systems.
• Developing and executing test plans to validate Salesforce implementations.
• Providing technical consultation and support for Salesforce Lightning and Service Cloud applications.
• Managing project architecture and budgeting to align with client objectives and timelines.
• Creating and maintaining documentation for Salesforce configurations and customizations.
• Identifying opportunities for process standardization and technology innovation within Salesforce projects.
• Facilitating training sessions to enhance team understanding of Salesforce functionalities and best practices.
• Engaging in continuous learning to stay updated on emerging Salesforce technologies and trends.

Skills

Salesforce Revenue Cloud

Salesforce Lightning

Test Planning

Cross-functional Collaboration

Education

Bachelor's degree

Tools

Salesforce Certified Administrator

Other Salesforce Certifications

Job description

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Salesforce Revenue Cloud QA - Senior Associate, you will play a pivotal role in delivering client-focused solutions within our Salesforce practice. You will leverage your skills to analyze complex problems and develop deliverables that meet client needs. As a Senior Associate, you will navigate ambiguity and use critical thinking to build meaningful client relationships and guide junior team members. You will be responsible for maintaining professional standards and using a broad range of methodologies to generate new ideas and solve problems.

In this role at PwC Acceleration Center India, you will focus on relationship building and managing others, while developing a deeper understanding of the business context. You will anticipate the needs of your teams and clients, delivering quality solutions within the Commercial & Service Excellence network. Embracing increased ambiguity, you will use these moments as opportunities to grow your personal brand and deepen your technical skills.

Responsibilities

• Analyzing business requirements to design and implement Salesforce Revenue Cloud solutions
• Collaborating with cross‑functional teams to integrate Salesforce with existing business systems
• Developing and executing test plans to validate Salesforce implementations and enhancements
• Providing technical consultation and support for Salesforce Lightning and Service Cloud applications
• Managing project architecture and budgeting to align with client objectives and timelines
• Creating and maintaining documentation for Salesforce configurations and customizations
• Identifying opportunities for process standardization and technology innovation within Salesforce projects
• Facilitating training sessions to enhance team understanding of Salesforce functionalities and best practices
• Engaging in continuous learning to stay updated on emerging Salesforce technologies and trends

What You Must Have

• At least a Bachelor's degree
• At least 4 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science, Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role‑relevant Salesforce Cloud certifications
• Demonstrating proficiency in Salesforce Lightning and Salesforce Sales Cloud
• Utilizing analytical thinking to enhance business process modeling
• Implementing technology solutions for enterprise integration
• Developing training materials to support Salesforce implementations
• Embracing change and innovation in emerging technologies