Salesforce LwC, Senior Associate-AES Operate

PwC Acceleration Center India; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PwC Acceleration Center India invites an experienced Salesforce LwC, Senior Associate-AES Operate to analyze client needs, implement Salesforce solutions, and provide training for seamless adoption. You will work with global teams across Advisory, Assurance, Tax and Business Services to optimize processes and drive value.

You will lead training materials development, collaborate with clients to align solutions with strategic goals, and guide teams through complex challenges while growing your

Qualifications

• Bachelor's degree required with 4+ years of experience in Salesforce or similar.
• Proficiency in English, both oral and written.
• Experience with Salesforce Lightning and Service Cloud preferred.

Responsibilities

• Analyzing client needs to implement Salesforce solutions that optimize operational efficiency.
• Providing training and support for seamless integration and utilization of Salesforce applications.
• Collaborating with clients to understand their strategic objectives and align solutions accordingly.
• Utilizing Salesforce Lightning and Salesforce Sales Cloud to enhance client business processes.
• Developing and maintaining project architecture and budgeting for Salesforce implementations.
• Engaging in business process modeling to improve client workflows and system integration.
• Applying analytical thinking to interpret data and inform insights and recommendations.
• Supporting enterprise integration and technology implementation projects.
• Creating and delivering training materials to facilitate client understanding and adoption of new technologies.
• Embracing change and emerging technologies to drive innovation in client solutions.

Skills

Salesforce Lightning

Sales Cloud

Analytical thinking

Training materials

Client communication

English proficiency

Education

Bachelor's degree

Tools

Salesforce Platform

Job description

The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services - solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference - every day.
As a Salesforce LwC, Senior Associate-AES Operate, you will engage with clients to analyze their needs, implement software solutions, and provide training and support for seamless integration and utilization of Salesforce applications. Within our Technology Consulting practice, you will leverage your broad range of consulting skills to help clients optimize operational efficiency and achieve their strategic objectives. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions while embracing increased ambiguity.
In this role at PwC Acceleration Center India, you will use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems. You will develop a deeper understanding of the business context and how it is evolving, using critical thinking to break down complex concepts. Your ability to interpret data will inform insights and recommendations, reinforcing professional and technical standards. This position offers a unique opportunity to grow your skills and contribute to the success of our clients and the firm.

Responsibilities

• Analyzing client needs to implement Salesforce solutions that optimize operational efficiency
• Providing training and support for seamless integration and utilization of Salesforce applications
• Collaborating with clients to understand their strategic objectives and align solutions accordingly
• Utilizing Salesforce Lightning and Salesforce Sales Cloud to enhance client business processes
• Developing and maintaining project architecture and budgeting for Salesforce implementations
• Engaging in business process modeling to improve client workflows and system integration
• Applying analytical thinking to interpret data and inform insights and recommendations
• Supporting enterprise integration and technology implementation projects
• Creating and delivering training materials to facilitate client understanding and adoption of new technologies
• Embracing change and emerging technologies to drive innovation in client solutions

What You Must Have

• At least a Bachelor's degree
• At least 4 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science, Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
• Demonstrating proficiency in Salesforce Lightning and Salesforce Service Cloud
• Utilizing analytical thinking to interpret data and inform insights
• Developing training materials to enhance team capabilities
• Embracing change and adapting to emerging technologies
• Navigating complex client relationships with effective communication skills