Salesforce developer Data Cloud

Brite; Chennai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A technology company is looking for an experienced Salesforce Developer specializing in Data Cloud and Agent Force technologies. You'll design, develop, and implement advanced customer data platform solutions and AI‑powered experiences. Candidates should have a Bachelor's degree in computer science or IT, with 2 to 5+ years of Salesforce development experience, and strong knowledge of Apex and Lightning Web Components. A collaborative, innovative mindset is essential for this role.

Qualifications

• 2 to 5+ years of Salesforce development experience with active certifications.
• Hands-on experience with Salesforce Data Cloud.
• Strong knowledge of Apex, Lightning Web Components, and Salesforce APIs.

Responsibilities

• Design and implement Salesforce Data Cloud solutions.
• Configure data streams and enhance customer data experiences.
• Develop intelligent AI agents using Salesforce Agent Force.

Skills

Salesforce development experience

Apex programming

Lightning Web Components

Data integration tools

REST/SOAP APIs

Education

Bachelor’s degree in computer science or Information Technology

Tools

Salesforce Data Cloud

Salesforce Agent Force

ETL processes

Apex classes

Job description

Job Summary

We are seeking an experienced Salesforce Developer specializing in Data Cloud and Agent Force technologies to design, develop, and implement advanced customer data platform solutions and AI‑powered agent experiences.

• Design and implement Salesforce Data Cloud solutions to unify customer data from multiple sources
• Configure data streams, calculated insights, and identity resolution processes
• Build and maintain data model relationships, computed attributes, and audience segmentation
• Implement real‑time data activation and audience publishing to various channels
• Develop custom data connectors and API integrations for external data sources
• Create and optimize data transformation workflows and data preparation processes
• Design and build intelligent AI agents using Salesforce Agent Force platform
• Configure agent capabilities, skills, and knowledge bases for customer service automation
• Implement conversation flows, intent recognition, and natural language processing features
• Integrate agents with existing Salesforce orgs, external systems, and third‑party applications
• Develop custom agent actions, prompts, and response templates
• Monitor and optimize agent performance and customer interaction quality
• Develop custom Apex classes, triggers, and Lightning Web Components as needed
• Configure Flow automation and Process Builder for data orchestration
• Implement security controls, data governance, and compliance requirements
• Create and maintain technical documentation and deployment procedures
• Perform code reviews, testing, and quality assurance processes

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field
• 2 to 5+ years of Salesforce development experience with active certifications
• Hands‑on experience with Salesforce Data Cloud
• Experience with Salesforce Agent Force or similar AI agent platforms
• Strong knowledge of Apex, Lightning Web Components, and Salesforce APIs
• Experience with data integration tools, ETL processes and real‑time streaming
• Understanding of AI/ML concepts, natural language processing, and conversational AI
• Proficiency in REST/SOAP APIs, JSON, XML and database technologies

Preferred Qualifications

• Experience with Einstein AI features and Salesforce AI Builder
• Knowledge of customer data platforms (CDPs) and identity resolution
• Experience with cloud platforms (AWS, Azure, Google Cloud)
• Background in customer experience automation and personalization
• Agile/Scrum methodology experience

Brite Systems is an Equal Employment Opportunity and Aff Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.