Salesforce Data Cloud and Agentforce Developer

Dotsolved Systems, Inc.; Chennai District; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

dotSolved is hiring a Salesforce Data Cloud and Agentforce Developer in Chennai to develop enterprise-grade solutions on the Salesforce platform. The role involves building advanced AI-driven capabilities, working with Data Cloud, and designing robust data models and security architectures.

You will implement real-time AI inferences, craft prompt-driven Workflows, and integrate Salesforce with Dispatch.me. Qualifications include 5+ years in Salesforce development across Sales/Service/Experience

Qualifications

• 5+ years IT experience with dedicated Salesforce development across Sales/Service/Experience Cloud.
• Apex classes, controllers and triggers are required.
• Visualforce and Lightning experience desired.
• SOQL & SOSL proficiency required.
• Strong integration experience via APIs and middleware.

Responsibilities

• Develop enterprise-grade solutions on the Salesforce platform.
• Build advanced solutions using Apex and Visualforce.
• Design data models, security architecture, and sharing rules.
• Implement AI-driven data cloud solutions and real-time inference.
• Create and maintain Salesforce Dashboards and Reports.
• Ensure code quality with tests and CI/CD pipelines.

Skills

Salesforce development

Apex

Visualforce

SOQL SOSL

Lightning Platform

AI-powered Salesforce

Education

Bachelor’s degree in CS/IT

Tools

Copado

Azure DevOps

Dispatch.me

Job description

Salesforce Data Cloud and Agentforce Developer

dotSolved, headquartered in Silicon Valley USA, is a leading global provider of business process automation, modern application engineering, and cloud infrastructure services. dotSolved focuses on enabling digital transformations for small, medium, and large enterprises, in the following industries (but not limited to): High technology, Energy, Manufacturing, Financial Services, Media & Entertainment, Communications, Retail, Healthcare, and Education.

dotSolved drives digital transformations for enterprises by defining, automating, and optimizing complex business processes for the digital era and engineering modern, data & analytic driven, applications that deliver intended business value. With hundreds of successful implementations and experience in Big Data, ERP, and Supply Chain, dotSolved can guarantee the creation of measurable business value from project engagements leading to accelerated business growth and profitability for customers.

Job Description

Position: Salesforce Data Cloud and Agentforce Developer

Shift Timing: 3.00AM - 12.00PM PST (US Pacific Time)

Responsibilities include but are not limited to:

• Develop enterprise-grade solutions on the Salesforce platform.
• Build advanced solutions using Apex (Batch, Queueable, Future, Schedulable).
• Build advanced solutions using Visualforce (where applicable).
• Design complex data models, role hierarchies, sharing rules, and security architecture.
• Design and implement AI-driven solutions using Salesforce Data Cloud.
• Build prompt-driven workflows using generative AI within Salesforce Flows.
• Develop AI-powered automation for lead scoring, case classification, forecasting, and recommendations.
• Implement real-time AI inference via Platform Events and asynchronous processing.
• Work with structured and unstructured datasets for AI model training and insights.
• Apply Responsible AI principles, data governance, and compliance standards.
• Design Sales/Service Cloud solutions by working closely with application owners, business analysts, solution architects and product owners to build technology solutions to meet business needs.
• Build custom solutions connecting Salesforce (Sales/Service Cloud) with Dispatch's field service platform or salesforce field service platform using Dispatch.me.
• Support, maintain and improve the working of existing Sales/Service cloud applications for optimal functionality.
• Write high-coverage, bulkified unit tests and enforce code quality standards.
• Conduct comprehensive testing of Salesforce Sales & Service cloud solutions to ensure proper functionality, usability, and adherence to best practices and industry standards.
• Work with CI/CD pipelines using Azure DevOps, Copado.
• Conduct code reviews and enforce secure coding best practices.
• Stay up to date with the latest trends and advancements in contact center technologies, related tools to identify opportunities for improvement and innovation.

We're Excited if this is You!

Experience and Qualifications of the Role:

• 5+ years of IT experience, including dedicated Salesforce development across Sales Cloud, Service Cloud, and Experience Cloud platforms with strong Salesforce development and solution design skills.
• Apex classes, Controllers and Triggers.
• Visualforce.
• SOQL & SOSL.
• Experiencing configuring and customizing Workflows, Process Builder, Flow Validation rules and approval processes.
• Extensive experience with customization on the Salesforce Lightning platform using declarative platform tools and platform events.
• Integration: Experience with API-based integrations, middleware, or custom connectors.
• Experience with Salesforce data model, security model, and sharing rules.
• Experience building custom dashboards and reports.
• 3+ years designing and implementing AI-driven solutions using Salesforce Data Cloud.
• Ability to support multiple concurrent projects, both simple and extremely complex; prioritize activities and provide deliverables as planned.
• Experience with Dispatch.me, invoicing, or field services is a plus.

Education:

• Bachelor’s degree in computer science, information technology, or equivalent experience.

Certificates, Licenses, Registrations:

• Salesforce Platform Developer II.
• AI Specialist certification.
• Salesforce Certified Platform App Builder (nice to have).