Salesforce Developer

Deloitte Shared Services India; Dadri, Gurugram District, Delhi; Hybrid; INR 1,500,000 - 2,300,000; Full time

Job summary

Deloitte Shared Services India seeks a Salesforce Consultant to drive client-focused Salesforce solutions. You will lead design workshops, conduct demos, and deliver end-to-end implementations with strong governance and quality standards.

The role requires extensive Salesforce experience (Sales Cloud, Service Cloud, Communities or Marketing Cloud), integration awareness, and the ability to manage client relationships and multi-member teams. Some travel may be required.

Qualifications

• 5–12 years of relevant consulting experience, preferably in a Salesforce-focused role.
• End-to-end SFDC implementation experience in India or globally.
• Graduate degree in Science or Engineering from premier institutes.

Responsibilities

• Build and nurture client relationships to exceed expectations.
• Lead design and development workshops; demos and client reviews.
• Develop solutions using Salesforce configure and customization features.
• Identify risks, propose mitigations, and escalate when needed.
• Prepare system designs, requirements, use cases, and test plans.

Skills

Salesforce

Solution design

Client management

Workshop facilitation

Sales Cloud / Service Cloud

Integration

Heroku

Education

Bachelor’s degree in Science or Engineering

Tools

Salesforce Platform

Heroku

Job description

The team

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Your work profile

• As a Consultant in our Consulting team, youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations.
• Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards
• Develop solution using Salesforce configure and customization features.
• Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership
• Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
• Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
• Applies awareness of global trends to address client needs and enhance recommendations
• Understands the impact of emerging technologies on relevant functions and processes

Key skills required:

• Prior experience in Salesforce mandatorily.
• Extensive experience in solution design, client management, client demo, conducting design & development workshops
• Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology
• Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.
• Knowledge on Heroku and e-commerce will be a plus.
• Ability to understand requirements and prepare effort estimates and overall system design.
• Should have managed clients and lead a multi member team on the last few projects.
• Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
• Aware of implementation best practices on Force.com platform and Salesforce.
• Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.
• Handling a team and also responsible for client deliverables.

Desired Qualifications:

• 5 to 12 years of relevant experience in management or consulting oriented environment.
• At least 2-3 end to end SFDC implementation experience in India or globally
• Graduate degree (Science or Engineering) from premier institutes

Location and way of working:

• Base location: Delhi NCR/ Gurgaon/ Noida
• Willingness to travel for short- and long-term durations