Salesforce Delivery Manager
mindZvue
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Benefits offered by this job
Job summary
mindZvue seeks an experienced Delivery Manager to oversee multiple Salesforce engagements across Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and GenAI-enabled delivery. You will lead cross-functional teams, align with the Salesforce Practice Lead, and drive program outcomes in a fast-growing delivery organization.
The role requires 6+ years in Salesforce delivery, strong stakeholder management, and hands-on governance.
Qualifications
- 6+ years as Salesforce Project Manager or Delivery Manager handling multiple concurrent engagements.
- Proven delivery success across small to enterprise Salesforce implementations.
- Strong understanding of Salesforce capabilities; can challenge designs without coding.
- Exposure to Revenue Cloud, CPQ, Data Cloud, or Agentforce is a plus.
Responsibilities
- Own end-to-end delivery across multiple Salesforce engagements including scope, schedule, budget, quality, and client satisfaction.
- Lead project planning, execution, governance, and closure using Agile, Hybrid, or Waterfall models as needed.
- Drive risk mitigation and proactive escalation before issues reach the client.
- Manage project financials, resource utilization, burn, and delivery metrics; flag margin risk early.
- Ensure successful system testing, UAT, change management, training, and go-live.
Skills
Education
Tools
Job description
Employment Type: Full-Time
Experience: 6+ Years
Work Model: Hybrid (3 Days Work From Office per Week | 2 Days Work From Home per Week)
Reports To: Salesforce Practice Lead / Delivery Head
Own Multiple Deliveries. Lead the Teams. Deliver More—Together.
This is a portfolio-level delivery role, not a single-project PM seat. At mindZvue, our Delivery Managers own several concurrent Salesforce engagements — the clients, the teams, the timelines, the margins, and the outcomes — working directly with our Salesforce Practice Lead to run one of the fastest-growing delivery organizations in the ecosystem.
You’ll steer programs spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Agentforce/GenAI, with AI-assisted delivery tooling built into how we plan, track, and report.
If you’re the person people trust when a delivery gets complicated — we want to talk.
Location: Pune (Hybrid) |Nagpur (Hybrid) | Indore (Hybrid)
Employment Type: Full-Time
Experience: 6+ Years
Work Model: Hybrid (3 Days Work From Office per Week | 2 Days Work From Home per Week)
Reports To: Salesforce Practice Lead / Delivery Head
Own Multiple Deliveries. Lead the Teams. Deliver More—Together.
This is a portfolio-level delivery role, not a single-project PM seat. At mindZvue, our Delivery Managers own several concurrent Salesforce engagements — the clients, the teams, the timelines, the margins, and the outcomes — working directly with our Salesforce Practice Lead to run one of the fastest-growing delivery organizations in the ecosystem.
You’ll steer programs spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Agentforce/GenAI, with AI-assisted delivery tooling built into how we plan, track, and report.
If you’re the person people trust when a delivery gets complicated — we want to talk.
- Own end-to-end delivery across multiple parallel Salesforce engagements — scope, schedule, budget, quality, and client satisfaction.
- Lead project planning, execution, governance, and closure using Agile (Scrum), Hybrid, or Waterfall models as the engagement demands.
- Drive risk identification, mitigation planning, and proactive escalation before issues reach the client.
- Manage project financials, resource utilization, burn, and delivery metrics; flag margin risk early.
- Ensure clean execution of system testing, UAT, change management, training, and go-live.
- Act as the primary delivery point of contact for client stakeholders — building trust, managing expectations, and protecting the relationship.
- Facilitate business process discussions, solution walkthroughs, and steering committee reviews.
- Prepare and present weekly/monthly/quarterly delivery updates to internal leadership and client executives.
- Manage scope changes and change requests with commercial awareness — protect both the client outcome and mindZvue's margin.
- Lead cross-functional pods of Architects, Developers, Business Analysts, and QA across engagements.
- Partner with the Practice Lead on resource planning, staffing, and utilization across the portfolio.
- Coach and grow team members — feedback, performance conversations, and career development.
- Strengthen delivery governance, templates, and reporting standards; champion AI-assisted delivery workflows across the practice.
- 6+ years of experience as a Salesforce Project Manager or Delivery Manager, including managing multiple concurrent engagements.
- Proven delivery record across small, mid, and enterprise-scale Salesforce implementations.
- Strong understanding of Salesforce platform capabilities and architecture — you don't need to code, but you must be able to challenge a design.
- Exposure to Revenue Cloud, CPQ, Data Cloud, or Agentforce programs is a strong plus.
- Hands-on with planning, scheduling, scope/budget/risk management, resource planning, and dependency tracking.
- Strong command of Agile/Scrum, hybrid delivery models, and Waterfall where required.
- Proficiency with Jira, Confluence, MS Project/Smartsheet, and delivery reporting tooling.
- Comfort using AI tools to accelerate status reporting, documentation, and delivery analysis.
- Prior external consulting / SI partner experience with CRM or Salesforce is highly preferred.
- Ability to lead client-facing discussions and influence decision-making at senior levels.
- Strong interpersonal, communication, and presentation skills; calm under pressure.
- Solid business acumen with strong analytical and problem-solving abilities.
- Salesforce Administrator or other Salesforce certifications
- PMP / PRINCE2 / CSM / SAFe certification is a strong plus
We are a Salesforce Summit (Platinum) Partner, Great Place to Work® Certified, and ISO-certified organization — and we are building one of the most AI-native Salesforce consultancies in the ecosystem.
At mindZvue, AI is not a buzzword on a slide — it is how we work every day:
- AI-Assisted Engineering — Our teams build with AI pair-programming as a standard part of the delivery toolkit, shipping faster with higher quality.
- Agentforce & GenAI Practice — We design and deliver Agentforce agents, Data Cloud, and GenAI-powered customer experiences for global enterprises.
- Internal AI Platforms — Every mindZvue employee gets access to our home-grown AI tools — enterprise-grade AI in your hands from day one.
- Learn AI by Doing — You won't just read about the AI wave; you will ride it — on real client projects, with real tools, backed by structured enablement and certifications.
- Hybrid Work Model — 3 days Work From Office + 2 days Work From Home per week
- AI Tooling for Everyone — AI-assisted tools and internal AI platforms as part of your daily toolkit
- Meal Card — ₹3,000 per month
- Paid Time Off (PTO) — 22 days annually
- Monthly Wellness + Phone Reimbursement — ₹2,000 per month
- Women's Wellness Leave — 1 paid leave per quarter for self-care
- Comprehensive Health Insurance — Corporate + Parental coverage
- A culture that truly values learning, inclusion, flexibility, and well-being
If you want to own real delivery outcomes — not just update status decks — mindZvue is your next destination.
Explore Life at mindZvue: https://mindzvue.com/life-at-mz/
LinkedIn: https://www.linkedin.com/company/mindZvue
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