Salesforce Business Analyst

Relanto Global; Hyderabad, Pune District, Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Relanto Global in Hyderabad is seeking a Senior Business Analyst with 8+ years of CPQ transformation experience. You will drive delivery of user stories, requirements, and AI-enabled improvements across a complex Salesforce/Apttus CPQ environment with integrations to custom apps and systems.

You will partner with Product Management, own acceptance criteria, and ensure delivery velocity through disciplined backlog management and cross-functional alignment.

Qualifications

• 8+ years of experience in CPQ transformation programs with hands-on delivery of user stories, business requirements, and AI-driven process improvements.
• Comfortable operating in a hybrid technology environment spanning Salesforce, Apttus/Conga CPQ, custom applications, and system integrations.
• Ability to rapidly learn new systems, processes, and business contexts to contribute from day one.

Responsibilities

• Write and own high-quality user stories, use cases, and acceptance criteria with Product Managers to maintain delivery velocity through backlog prioritization, sprint planning, and cross-functional alignment on scope and dependencies.
• Leverage AI tools to synthesize requirements, distill stakeholder inputs, and produce structured requirements, process flows, and test cases as the single source of truth for engineering, QA, and revenue operations teams.
• Lead risk and dependency management across CPQ workstreams by surfacing blockers, capturing lessons learned, and maintaining documentation quality standards to sustain delivery pace across multi-team programs.

Skills

Backlog management

Stakeholder collaboration

Requirements synthesis

AI-enabled analysis

Problem solving

Education

Bachelor's degree in related field

Tools

Apttus/Conga CPQ

Salesforce

MuleSoft

Job description

We are seeking Senior Business Analysts with 8+ years of experience in CPQ transformation programs, including hands‑on delivery of user stories, business requirements, and AI‑driven process improvements. Candidates must be comfortable operating in a complex, hybrid technology environment spanning Salesforce, Apttus/Conga CPQ, custom applications, and system integrations and must demonstrate the ability to rapidly learn new systems, processes, and business contexts to contribute from day one. ---

• Deep knowledge of CPQ platforms and the Salesforce ecosystem required; hands‑on experience with Apttus/Conga CPQ strongly preferred covering configuration logic, pricing waterfalls, quoting workflows, and contract lifecycle management. Familiarity with MuleSoft integration patterns is a plus.
• Write and own high‑quality user stories, use cases, and acceptance criteria — partnering closely with Product Managers to maintain delivery velocity through disciplined backlog prioritization, sprint planning, and cross‑functional alignment on scope and dependencies.
• Leverage AI tools to accelerate requirements synthesis — rapidly distilling stakeholder inputs, system constraints, and business rules into structured requirements, process flows, and test cases that serve as the single source of truth for engineering, QA, and revenue operations teams.
• Lead risk and dependency management across CPQ workstreams — proactively surfacing blockers, driving lessons learned, and maintaining documentation quality standards that reduce rework and sustain delivery pace across complex, multi‑team program