Salesforce Administrator

Placement Baba; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Scale Computing in Bengaluru is seeking a Salesforce Administrator to support a global user base, manage tickets, and handle integrations with Salesforce and other connected systems.

You will customize objects, flows, approvals, profiles and security settings, while contributing to testing, documentation, and user adoption through training and usability improvements.

Qualifications

• The ideal candidate has 2+ years of Salesforce experience and certification as Salesforce Platform Administrator.
• Strong understanding of Salesforce database structure and best practices is required.
• Excellent communication skills and business acumen are essential.
• Experience with CPQ, Lightning, Service Cloud, Experience Cloud, Pardot, and DealHub is preferred.

Responsibilities

• Manage incoming ticket requests from global internal users and provide real-time Salesforce support.
• Assist with testing for enhancements, ad hoc reports and dashboards.
• Improve user experience through standardization, documentation, training and usability initiatives.
• Collaborate with internal teams to gather requirements and perform data manipulation using DataLoader/Excel.

Skills

Salesforce Administration

Salesforce Lightning

Service Cloud

Experience Cloud

CPQ

Pardot

DealHub

Flows

Approval Processes

Profiles

Roles

Validation Rules

Education

Graduate degree

Tools

DataLoader

Workbench

Excel

Zapier

Formstack

Jotform

Celigo

Dropbox Sign

PandaDoc

Box

Docusign

Adobe Sign

Job description

# Salesforce AdministratorScale ComputingBengaluruExperience3-8 yearsSalaryNot DisclosedLocationBengaluruJob Typefull timeSkills:Salesforce AdministrationSalesforce LightningService CloudExperience CloudCPQPardotDealHubFlowsApproval ProcessesProfilesRolesValidation RulesDataLoaderWorkbenchAPEXZapierFormstackJotformCeligoDropbox SignPandaDocBoxDocusignAdobe SignJob DescriptionThis Salesforce Administrator role at Scale Computing involves managing incoming ticket requests from global internal users, providing real-time support for Salesforce and other integrated systems, and assisting with break/fix requests. You will assist in system testing to ensure enhancements work properly, handle ad hoc report and dashboard requests, and contribute to adoption by improving user experience through standardization, documentation, training, and ongoing usability improvement initiatives. Daily responsibilities include collaborating with internal teams to understand their needs, using DataLoader, Workbench, and Excel for data manipulation, and maintaining and customizing objects, flows, approval processes, profiles, and security settings. You will leverage declarative tools to enhance system configurations.RequirementsThe ideal candidate must have 2+ years of Salesforce experience with Salesforce Certified Platform Administrator certification. Strong understanding of Salesforce database structure and best practices is required. Excellent communication skills and business acumen are essential. Experience with CPQ, Lightning, Service Cloud, Experience Cloud, Pardot, and DealHub is preferred. Any graduate degree is acceptable.