Salesforce Administrator

Elevateprimesolutions; Gurgaon; On-site; Full time

Job description

Job Overview

We are hiring a Salesforce Administrator to manage, maintain, and optimize our Salesforce CRM environment. The role involves system configuration, automation, user support, and ensuring smooth CRM operations across teams.

Key Responsibilities

• Manage users, roles, profiles, and permission sets
• Configure and maintain Sales Cloud and Service Cloud
• Build automation using Flow Builder
• Create and maintain reports and dashboards
• Provide day‑to‑day user support and resolve system issues
• Work with stakeholders to gather requirements
• Collaborate with developers for enhancements
• Ensure data quality and system performance

Candidate Requirements

• 5–10 years of Salesforce experience
• Strong knowledge of Salesforce administration
• Experience in Sales Cloud & Service Cloud
• Hands‑on experience in Flow, Reports, Security, and Data Management
• Salesforce Admin Certification preferred
• Basic knowledge of Apex / LWC is a plus
• Strong problem‑solving and communication skills

Required Skills

• Salesforce Administration
• Flow Builder & Automation
• CRM configuration
• Reporting & dashboards
• User & security management
• Data management