Sales - Travel Consultant

Shashwath Solution; Dadri; On-site; INR 250,000 - 420,000; Full time

Job summary

Shashwath Solution in Dadri, Uttar Pradesh, is seeking a travel consultant to design and book customized itineraries for clients. You will consult with clients, present packages, and handle bookings via online platforms, ensuring smooth travel arrangements.

Ideal candidates have travel industry experience, fluency in Kannada and English, strong communication and organizational skills, and a high school diploma or higher. Knowledge of travel regulations and an IATA/ASTA certification is a plus.

Qualifications

• Must have prior experience as a travel consultant or similar customer-facing role.
• Proficiency with travel booking systems.
• Good geographical knowledge and passion for travel.
• Excellent communication, organizational and problem-solving skills.
• Attention to detail and ability to multitask.
• Minimum high school diploma; degree in tourism or hospitality preferred.
• IATA/ASTA certification is a plus.
• Fluent in Kannada and English; Hindi is optional.
• Any degree in Marketing or Travel and Tourism.

Responsibilities

• Consult with clients to determine their travel needs, preferences, and budget.
• Design and present customized travel itineraries, packages, and recommendations.
• Book accommodations, transportation, and excursions using online booking platforms.
• Stay updated on travel regulations
• Provide after-sales support, including changes, cancellations, and travel documentation.
• Maintain accurate records of bookings, transactions, and client information.
• Build lasting relationships with clients through proactive communication and follow-ups.
• Upsell and cross-sell travel products, insurance, and upgrades.
• Resolve travel-related issues or emergencies in a timely and professional manner.

Skills

Communication skills

Multitasking

Organizational skills

Problem-solving

Attention to detail

Sales / upselling

Education

High school diploma or equivalent

Degree in Tourism or Hospitality

IATA/ASTA certification

Tools

Booking systems

Job description

Note: This is In office job and No travel involved.

Key Responsibilities:

• Consult with clients to determine their travel needs, preferences, and budget.
• Design and present customized travel itineraries, packages, and recommendations.
• Book accommodations, transportation, and excursions using online booking platforms.
• Stay updated on travel regulations
• Provide after-sales support, including changes, cancellations, and travel documentation.
• Maintain accurate records of bookings, transactions, and client information.
• Build lasting relationships with clients through proactive communication and follow-ups.
• Upsell and cross-sell travel products, insurance, and upgrades.
• Resolve travel-related issues or emergencies in a timely and professional manner.

Qualifications:

• Previous experience as a travel consultant, travel agent, or in a similar customer-facing role.
• Proficiency with booking systems
• Good geographical knowledge and a passion for travel.
• Excellent communication, organizational, and problem-solving skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• High school diploma or equivalent required; a degree in tourism, hospitality, or a related field is preferred.
• Certification from a travel association (e.g., IATA, ASTA) is a plus.
• Candidates must be fluent in Kannada and English, Hindi (Optional)

Any degree in Marketing or Travel and Tourism