Travel Consultant

Funstay; Bengaluru; Sur place; INR 300 000 - 540 000; Plein temps

Résumé du poste

Funstay Services Pvt Ltd in Bengaluru seeks a Travel Consultant to design customized itineraries and manage experiential stays and activities listed on Funstay.in.

You will handle travel arrangements, respond to inquiries, and maintain clear communication with partners. The role emphasizes client-focused service, timely bookings, and active contribution to guest satisfaction.

Qualifications

• Travel consulting and management skills to design tailored itineraries.
• Proficiency in arranging bookings, scheduling and itinerary changes.
• Strong customer service to assist travelers and resolve issues.
• Excellent communication and ability to engage with clients and partners.
• Attention to detail and organizational skills for multiple bookings.
• Familiarity with online booking platforms and CRM tools.
• Experience in travel/hospitality is preferred; experiential travel knowledge a plus.
• Diploma or degree in Travel, Tourism or Hospitality is beneficial.

Responsabilités

• Engage with clients to understand travel preferences and design itineraries.
• Manage bookings including accommodations, transportation, and experiences.
• Provide responsive customer service and handle inquiries or issues.
• Update travel information and offers, support campaigns and guest satisfaction.

Connaissances

Travel consulting

Travel management

Travel arrangements

Reservations

Customer service

Communication & interpersonal

Attention to detail & organization

CRM tools & booking platforms

Formation

Diploma/Degree in Travel/Tourism/Hospitality

Description du poste

Company Description

Funstay Services Pvt Ltd is an experiential travel service provider based in Bengaluru, India, focused on unique and niche travel experiences. The company owns and operates Funstay.in, an online booking platform that connects travelers with curated experiential stays and activities. With over 10,000 experiences across more than 500 locations worldwide, Funstay offers diverse options for travelers seeking authentic and memorable journeys. As one of the pioneers and fastest-growing companies in India's experiential travel segment, Funstay provides a dynamic environment for professionals passionate about travel and innovation.

Role Description

The Travel Consultant is a full-time, on-site role based in Bengaluru. The consultant will engage with clients to understand their travel preferences, design customized itineraries, and recommend experiential stays and activities listed on Funstay.in. Day-to-day responsibilities include managing travel arrangements such as accommodations, transportation, and local experiences, handling reservation requests, and ensuring accurate and timely bookings. The role involves providing responsive customer service, resolving inquiries or issues, and maintaining clear communication with partners and vendors. The Travel Consultant will also update travel information and offerings, support promotional campaigns, and contribute to improving overall guest satisfaction.

Qualifications

• Candidates should possess skills in Travel Consulting and Travel Management to design and coordinate tailored itineraries.
• Candidates should possess skills in Travel Arrangements and Reservations to handle bookings, scheduling, and itinerary changes.
• Candidates should possess strong Customer Service skills to assist travelers, address concerns, and deliver a high-quality experience.
• Strong communication and interpersonal skills, with the ability to engage effectively with clients and partners.
• Attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines.
• Comfort with using online booking platforms, CRM tools, and basic office software.
• Prior experience in travel, hospitality, or tourism is preferred; knowledge of experiential travel is an advantage.
• Relevant diploma or degree in Travel, Tourism, Hospitality, or a related field is beneficial.