Content Development & Instructional Design

DMart - Avenue Supermarts Ltd; Thane; On-site; INR 800,000 - 1,400,000; Full time

Job summary

DMart - Avenue Supermarts Ltd in Maharashtra, India seeks an experienced Learning & Development professional with 5+ years in instructional design, content writing and curriculum development to drive effective training across stores, DCs and head office.

You will design role-based curricula, develop trainer guides, assessments, and e-learning content using Storyline, Rise 360, and Captivate, while ensuring alignment with business goals.

Qualifications

• 5+ years of experience in instructional design, content writing, curriculum development or L&D.
• Strong knowledge of adult learning principles and ADDIE, Bloom's Taxonomy, Kirkpatrick's model.
• Excellent English communication and content writing skills.
• Familiarity with e-learning authoring tools and MS Office/Google Workspace.

Responsibilities

• Perform Training Needs Analysis and skill-gap analyses for stores, DCs and head office.
• Partner with Function Heads and SMEs to define learning priorities and objectives.
• Conduct field visits to observe work environments and capture best practices.
• Design comprehensive, role-based curricula with clear learning objectives.
• Develop trainer guides, participant manuals, SOPs, and assessments for classroom and e-learning.
• Refine modules based on pilot feedback and performance metrics.
• Ensure on-time delivery and deployment of training initiatives, updating materials as needed.
• Maintain version control and update training materials for changes.
• Communicate clearly in English and collaborate across cross-functional teams.

Skills

Instructional design

Content writing

Curriculum development

Adult learning principles

Andragogy

ADDIE model

Bloom's Taxonomy

Kirkpatrick's Evaluation

Communication

Observation

Documentation

Collaboration

Storytelling

Content structuring

E-learning tools familiarity

Tools

Articulate Storyline

Rise 360

Adobe Captivate

MS Office

Google Workspace

Job description

Candidates with 5+ years of experience in instructional design, content writing, curriculum development or learning and development (L&D) with strong foundational knowledge of adult learning principles, Andragogy, the ADDIE model, Bloom's Taxonomy and Kirkpatrick's Evaluation Model.

Hands-on experience or familiarity with e-learning authoring tools (e.g., Articulate Storyline, Rise 360, Adobe Captivate) and advanced proficiency in MS Office / Google Workspace. will be a distinct advantage.

Training Needs Analysis & Stakeholder Engagement

• Conduct Training Needs Identification (TNI) and skill-gap analyses for roles across Stores, Distribution Centres (DCs) and Head Office functions.
• Partner with Function Heads and Subject Matter Experts (SMEs) to define role-specific learning priorities and business objectives.
• Conduct field visits to Stores and DCs to observe work environments, ask targeted questions, map process interlinkages, and capture best practices and challenges.
• Design comprehensive, role-based curriculum structured with clear, measurable learning objectives.
• Develop engaging learning content, including Trainer Guides, Participant Manuals, SOPs, and Assessments, utilizing adult learning principles and varied instructional strategies (e.g., storytelling, scenarios, case studies) for both Classroom and E- Learning formats as required.
• Refine learning modules based on pilot feedback, SME inputs, and functional performance metrics.
• Ensure on-time delivery and deployment of training initiatives aligned with key business priorities.
• Maintain strict version control and routinely update training materials to reflect operational and process changes.
• Communication: Superior written and verbal communication skills in English, with a flair for clear, engaging content writing.
• Observation & Documentation: Exceptional listening, observational, and technical documentation skills with a sharp eye for detail.
• Collaboration: Strong interpersonal skills with the ability to coordinate and collaborate effectively across cross-functional teams and leadership.