Sales Trainer - West

MSX International; Mumbai; On-site; INR 600,000 - 840,000; Full time

Job summary

MSX International in Mumbai, India seeks a Training Specialist to design and deliver dealer-focused programs, focusing on productivity, relationship management and sales skills.

You will certify learners, update content, gather feedback, and run on-the-job trainings at dealerships across the region, traveling as required.

Qualifications

• 4+ years of trainer experience with OEM/Agency.
• Knowledge of modern training techniques.
• Ability to travel across the region.

Responsibilities

• Analyze dealer staff training needs and set learning goals
• Deliver sales trainings for OEM products
• Certify trainees and track learning outcomes
• Upgrade training content and assessments
• Collect feedback and measure training impact
• Conduct regular on-the-job trainings at dealerships
• Identify low performers for refreshers
• Submit reports on training effectiveness and coverage

Skills

Sales training

Non-verbal communication

MS Office

Multilingual communication

Travel willingness

Education

Graduation/BE

Tools

MS Office

Job description

Job Description

What is the role all about?

Responsibilities

• Conducting training need analysis for dealer staff on key skills such as productivity, relationship management skills, business communication skills, sales skills, conflict management and other key parameters and drawing out key learning goals
• Deliver Sales trainings for various products of the OEM
• Certification of trainees with respect to their assigned role
• Utilizing a variety of training methodologies, techniques, concepts, learning tools and practices to ensure maximum effectiveness of training programs
• Contribute to upgrade training content and assessments preparation
• Collecting feedback from trainees on trainings delivered and analyzing impact of training programs
• Conducting regular OJTs at dealerships
• Identify low scorers for refreshers trainings
• Submit timely reports on effectiveness and coverage of training deployed

Who are we looking for?

• Willingness to travel in the assigned region
• Hands on experience on sales training and non-verbal communication
• Multi-linguistic communication capability
• Min 4-5 years of experience as Trainer with OEM/Agency
• Knowledge of modern training techniques
• Working knowledge in MS Office
• Outstanding communication as well as platform skills
• Graduation in any stream/BE
• Minimum 4 years of sales training experience. Preference will be given to the person having sales training exposure in 4W Industry
• Fluent in respective regional language

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting‑edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research‑driven strategies to elevate retail operations and accelerate business growth.