Sales Support Representative

Flowserve; Coimbatore District; On-site; INR 400,000 - 700,000; Full time

Job summary

Flowserve in Coimbatore seeks a Sales Support Representative (Aftermarket Quotes) to determine cost and sales price for pump parts. You will use technical insight and collaborate with APAC and other Flowserve locations to prepare proposals and manage pricing reviews.

The role requires engineering education and 2-3 years in a related field, with strong MS Office and ERP skills, and the ability to coordinate across departments in a fast-paced environment.

Qualifications

• Bachelor of Engineering in mechanical / equivalent degree with 2-3 years in similar role or cross functional team in an industrial equipment manufacturer.
• Knowledge of centrifugal pumps and/or rotating equipment, material specifications.
• Proficiency in MS Office and ERP.
• Excellent communication skills, written and verbal.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assessing the quotation request in our quotation system.
• Quote for Pump AM requests like spare parts, SPIR, and upgrades.
• Collecting and assessing the technical specifications (drawings, material specifications, history, etc.).
• Prepare proposals in a fast-paced environment, owning pricing components and technical review.
• Manage multiple concurrent proposals through the bid cycle, from inception to kickoff.
• Answer questions from sales and/or customer when more information is required.
• Determine cost and sales price, supporting internal systems, technical knowledge and supplier quotations.
• Collaborate with sales, engineering and planning departments.
• Ensure SAP approval before Order receipt.

Skills

Communication

Problem solving

Team player

Multitasking

Pumps & valves knowledge

Education

Bachelor of Engineering in mechanical / equivalent

Tools

MS Office

ERP systems

Job description

Company Overview

Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Job summary

For the Commercial Operations department in Coimbatore, we are looking for an enthusiastic candidate for the position of Sales Support Representative (Aftermarket Quotes). You are part of an international team, working for the APAC team. In this role, you are responsible for determining the cost and sales price for pump parts. You use your technical knowledge and insight for this. In this role you work together with various departments within Flowserve APAC or our other locations.

Responsibilities

• Assessing the quotation request in our quotation system.
• Quote for Pump AM requests like spare parts, SPIR, and upgrades.
• Collecting and assessing the technical specifications (drawings, material specifications, history, etc.).
• Prepare proposals in a fast-paced environment, owning pricing components and technical review.
• Manage multiple concurrent proposals throughout the entire bid cycle, from opportunity inception through fulfillment kickoff.
• If more information is required, answer questions from the sales department and/or customer.
• Determining the cost and sales price. Supporting various internal systems, technical knowledge and insight, and quotations from suppliers.
• If necessary, investigating an alternative in collaboration with other departments.
• Collaborating with other departments, such as the sales department, engineering department and planning department.
• Answering incoming questions or ensuring that these are passed on to the right people within our organization.
• Interact with customers / Sales / Operations on technical issues and an end queries.
• Achieve On-time performance for Proposal submission.
• Ensure SAP approval before Order receipt.
• Ensure compliance to update proposal log on a timely basis.
• Adhere to Flowserve Values, Business Ethics & Code of Conduct.
• Support off-site customer project presentations and kickoff meetings.
• Follow all current procedures and policies related to the order acquisition process and provide feedback on the process.
• Perform technical reviews of all customer inquiry related documents while addressing all relevant commercial constraints for the project.

Requirement

• Bachelor of Engineering in mechanical / equivalent degree with 2-3 years in similar role or any relevant experience of cross functional team in an industrial equipment manufacturer (Pumps & Valves background is a plus).
• Knowledge of centrifugal pumps and/or rotating equipment, material specifications, metallurgy, inventory control, estimating knowledge, and a general understanding of the sales cycle is a plus.
• Deep knowledge of main IT application tools, proficiency in MS Office packages (Excel, Power Point) & ERP is a plus.
• Excellent communication skills are both written and verbal.
• Strong problem-solving skills, able to work independently and be a Team Player with an international mindset and approach.
• Ability to multitask efficiently and set priorities in a fast-paced environment.

Req ID: R-21152

Job Family Group: Sales

Job Family: SA Sales Support

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