Sales Support Manager

Quadrangle; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Quadrangle in Pune, India is seeking a leader to head the Customer Sales Support team, driving prompt responses to customer requirements and ensuring seamless Quote-to-Cash execution for Capital Sales.

The role focuses on leading pricing reviews, updating price lists, discount matrices, and rate contracts, while coordinating with regional sales to meet business goals and accelerate service sales processes.

Responsibilities

• Lead a dynamic Customer Sales Support team to deliver prompt, accurate responses to customer requirements and ensure seamless Quote-to-Cash execution for Capital Sales.
• Lead Customer sales support team to achieve business goals by providing prompt response to customer needs.
• Ensure customer sales support is actively supporting Regional Sales and is taking responsibility for the quotation.
• Implement TP process for creating & updating customer price lists, discount matrixes in discount tool.
• Support Business for reviews & pricing decisions.
• Support business in implementing rate contracts for customers & distributor.
• Develop intra organizational network to ensure smooth and timely execution of customer orders.
• Instrumental in implementation of changes, information for service sales process

Job description

• Lead a dynamic Customer Sales Support team to deliver prompt, accurate responses to customer requirements and ensure seamless Quote-to-Cash execution for Capital Sales.
• Lead Customer sales support team to achieve business goals by providing prompt response to customer needs.
• Ensure customer sales support is actively supporting Regional Sales and is taking responsibility for the quotation.
• Implement TP process for creating & updating customer price lists, discount matrixes in discount tool
• Support Business for reviews & pricing decisions
• Support business in implementing rate contracts for customers & distributor.
• Develop intra organizational network to ensure smooth and timely execution of customer orders.
• Instrumental in implementation of changes, information for service sales process