Sales & Support Professional

CADS Software India; Chennai; On-site; INR 350,000 - 550,000; Full time

Job summary

CADS Software India in Chennai is seeking a results-driven customer success executive responsible for building strong relationships with existing customers, identifying growth opportunities, and delivering timely support via phone and email.

You will collaborate with sales and product teams to resolve issues, analyze feedback, and help improve offerings while aiming to meet monthly targets and contribute to overall revenue growth.

Responsibilities

• Develop and maintain strong relationships with existing customers to ensure high levels of satisfaction and retention.
• Identify new business opportunities through effective sales strategies and techniques.
• Provide timely and professional support to customers via phone, email, or other channels.
• Collaborate with internal teams to resolve complex issues and improve overall customer experience.
• Analyze customer feedback and suggest improvements to products or services.
• Meet or exceed monthly sales targets and performance goals.

Job description

• Develop and maintain strong relationships with existing customers to ensure high levels of satisfaction and retention.
• Identify new business opportunities through effective sales strategies and techniques.
• Provide timely and professional support to customers via phone, email, or other channels.
• Collaborate with internal teams to resolve complex issues and improve overall customer experience.
• Analyze customer feedback and suggest improvements to products or services.
• Meet or exceed monthly sales targets and performance goals.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.