Sales Support Executive

Finkraft; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Direct line to founders

Competitive compensation

Performance-linked incentives

Job summary

Finkraft, based in Bengaluru, is seeking a proactive Sales Support professional to manage leads and assist the sales team in their operations. The role involves coordinating between departments, maintaining records in Excel and CRM tools, and ensuring seamless processes for sales activities.

Ideal candidates should have a strong proficiency in Microsoft Excel and experience with CRM tools. The position offers a dynamic work environment with opportunities for ownership and contributions to significant client engagements.

Qualifications

• Minimum 2 years of experience in sales support roles.
• Ability to manage multiple leads/tasks simultaneously.
• Self-motivated with a proactive work ethic.

Responsibilities

• Identify and source potential leads through online research.
• Coordinate between Sales, Operations, Finance, and teams.
• Maintain accurate records in Excel and CRM tools.
• Assist in organizing sales events and product demos.

Skills

Strong proficiency in MS Excel

Experience with CRM tools

Ability to multi-task

Self-motivated

Tools

Salesforce

Google Workspace

HRMS tools

Job description

Bangalore South, India | Posted on 06/13/2026

Finkraft.ai is an AI-first financial automation platform that helps enterprise clients recover GST Input Tax Credit (ITC) at scale. We work with large corporations across Air and Hotel travel verticals, partnering with leading TMCs to automate invoice reconciliation, compliance, and recovery workflows - helping finance teams at McKinsey, BCG, Capgemini, Abbott, and 1,200+ enterprises improve compliance, visibility, and cash recovery. We’ve recovered ₹300Cr+ in GST claims and are scaling from $1.5M to $10M ARR in 18 months.

Our brand is anchored in delivering “Real AI, Real Finance, Real Outcomes,” converting complex financial data into clean, actionable results for the world’s largest enterprises. We define our culture through our “SCORE” values: Speed, Collaboration, Ownership, Results, and Excellence, which guide how we build our technology and serve our clients. We are a fast-growing, high-velocity team solving real financial infrastructure problems for India’s largest enterprises.

Key Responsibilities

• Identify and source potential leads through onlineresearch, directories, databases, and social platforms such as LinkedIn.
• Conduct initial outreach via calls, emails, andWhatsApp to qualify leads and assess interest.
• Maintain a healthy and updated pipeline of prospectsfor the field sales team.
• Track lead status, follow-up schedules, and conversionrates diligently.
• Maintain records of EMI-related interactions and statusupdates.

3.Cross-Functional Backend Support

• Act as the central point of coordination between Sales,Operations, Finance, and teams.
• Ensure backend processes — order processing,documentation, approvals — are completed on time.
• Proactively resolve bottlenecks and elevate issues to the relevant department heads.
• Prepare MIS reports, trackers, and summaries for management review.
• Ensure a seamless handover of qualified leads and customer details to the field / senior sales team.
• Create well-structured lead dockets with complete contact, requirement, and interaction history.
• Support the sales team with presentations, proposals, and collateral preparation.
• Track post-handover progress and provide back-endsupport throughout the sales cycle.

6. DataManagement — Excel / HRMS / CRM

• Maintain accurate and up-to-date records in Excel, orcompany HRMS / CRM tools as applicable.
• Update daily sales reports, call logs, lead trackers, and pipeline dashboards.
• Generate weekly and monthly performance reports for internal review.
• Flag data discrepancies and ensure data hygiene acrossall systems.

7.General Support & Ad-hoc Tasks

• Be flexible and willing to take on any task that supports the overall sales and business function.
• Assist in organizing sales events, product demos, and client engagement activities.
• Handle administrative and coordination tasks as directed by the reporting manager.
• Contribute to process improvement initiatives for the sales support function.

Requirements

Must-Have Skills

• Strong proficiency in MS Excel (VLOOKUP, pivot tables, dashboards, and data entry).
• Hands-on experience with any CRM tool (Salesforce,Zoho, Freshsales, HubSpot, etc.) or HRMS.
• Ability to multi-task and manage multiple leads/tasks simultaneously without losing attention to detail.
• Self-motivated with a proactive work ethic — willing to step up and own tasks end-to-end.

Good to Have

• Prior experience in sales support, inside sales / leadgeneration , or customer coordination roles.
• Familiarity with Google Workspace (Sheets, Docs,Slides).
• Experience with lead generation tools or databases.

Why Finkraft (Benefits)

• Direct line to the founders, your decisions on the floor are visible and move fast.
• Build the operating layer of a function being set up from scratch — real ownership, not maintenance.
• Work on a product solving a real, large-scale problem for India’s and international enterprise market.
• Competitive compensation + performance-linked incentives tied to pod and vendor outcomes.