Sales Support Coordinator

SGS; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

SGS is seeking a Sales Support professional to back the sales team with administrative tasks, from creating quotations to maintaining customer records and processing orders.

You will arrange tenders, collaborate with operations, and monitor performance metrics to forecast sales. The role requires strong communication, organizational skills, and proficiency in MS Office and CRM tools, with a focus on accuracy and client relationship management.

Qualifications

• Bachelor's degree or diploma in business admin, marketing, or related field.
• 3+ years proven experience in sales support.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in Microsoft Office and CRM software (Salesforce is a plus).
• Ability to multitask in a fast-paced environment.
• Attention to details and data entry accuracy.
• Knowledge of sales principles and practices.
• Ability to collaborate with cross-functional teams.
• Proactive and customer-oriented approach to work.
• Ability to build and maintain strong client relationships.
• Fluent in English.

Responsibilities

• Support the sales team in daily administrative tasks (quotations, customer records, orders).
• Arrange and compile tenders and major RFT documents.
• Collaborate with operations to ensure smooth sales operations.
• Monitor sales performance metrics and prepare reports and forecasts.
• Generate, maintain, and adjust sales data and records.
• Provide administrative support: meetings, presentations, sales materials.
• Keep track of sales contracts and agreements.

Skills

Sales support

CRM software

Microsoft Office

Communication

Interpersonal skills

Time management

Organizational skills

Data entry accuracy

Cross-functional collaboration

Customer relationship

English fluency

Multitasking

Education

Bachelor's degree / Diploma in business administration, marketing, or related field

Tools

Salesforce

Job description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Job Description

• Support the sales team in daily administrative tasks such as preparing sales quotations, maintaining customer records, and processing orders.
• Arrange and compile the tenders and major RFTs documents.
• Collaborate with operations, to ensure smooth sales operations.
• Monitor sales performance metrics and prepare reports and sales forecasts.
• Generate, maintain, and adjust the sale data and records.
• Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and organizing sales materials.
• Keep track of sales contracts and agreements.

Qualifications

• Bachelor's degree / Diploma in business administration, marketing, or a related field.
• 3+ years of proven experience in sales support.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in Microsoft Office and CRM software Sales Force is an advantage.
• Ability to work effectively in a fast-paced environment and multitask.
• Attention to details and accuracy in data entry and record-keeping.
• Knowledge of sales principles and practices.
• Ability to collaborate with cross-functional teams.
• A proactive and customer-oriented approach to work.
• Ability to build and maintain strong client relationships.
• Fluent in English.