Sales & Support Associate

Power Within Psychology; Meerut; On-site; INR 250,000 - 450,000; Full time

Job summary

A leading educational services provider in Meerut is seeking a dedicated Sales & Support Associate. The role involves supporting students preparing for psychology entrance examinations while handling inquiries and guiding them toward suitable programs. Candidates should ideally hold a bachelor's degree and possess strong communication skills. Freshers are welcome to apply. This is a full-time role based at our Meerut Offline Center.

Qualifications

• Bachelor's degree; Psychology background preferred but not mandatory.
• 0-2 years of experience in sales, counseling, or support roles preferred.
• Freshers with good communication skills and a learning attitude are encouraged to apply.
• Ability to handle student queries with patience and clarity.
• Good organizational and follow-up skills.
• Familiarity with CRM tools (Zoho) is advantageous.
• Proficiency in Hindi and basic English communication.

Responsibilities

• Engage with walk-in and telephonic student inquiries professionally.
• Provide accurate information regarding programs and services.
• Understand student requirements and guide them toward suitable programs.
• Coordinate with the academic team for resolving student queries.
• Support daily operational activities at the center.
• Ensure a positive and student-friendly environment at the office.

Skills

Strong communication and interpersonal skills

Basic understanding of sales and customer handling

Ability to handle student queries with patience and clarity

Good organizational and follow-up skills

Proficiency in Hindi and basic English communication

Zoho CRM

Education

Bachelor’s degree in any discipline

Tools

CRM tools (e.g., Zoho)

Job description

Power Within Psychological Services | Full time

Power Within Psychology is seeking a dedicated and responsible Sales & Support Associate for our Meerut Offline Center . The role involves direct interaction with students and aspirants preparing for Psychology entrance examinations such as UGC NET, CUET PG, and MPhil Clinical Psychology.

The selected candidate will play a dual role, contributing to both student support services and sales conversion processes , ensuring a smooth and professional experience for all prospective and enrolled students.

Key Responsibilities

• Engage with walk-in and telephonic student inquiries professionally
• Provide accurate information regarding our programs, services and academic offerings
• Understand student requirements and guide them toward suitable programs
  
• Coordinate with the academic team for resolving student queries and concerns
  
• Support daily operational activities at the center
• Ensure a positive and student-friendly environment at the office
  

Educational Qualifications

• Bachelor’s degree in any discipline (Psychology background preferred but not mandatory)
  

Skills and Competencies

• Strong communication and interpersonal skills
  
• Basic understanding of sales and customer handling
  
• Ability to handle student queries with patience and clarity
  
• Good organizational and follow-up skills
  
• Familiarity with CRM tools (e.g., Zoho) will be an added advantage
  
• Proficiency in Hindi and basic English communication
  

Experience

• 0–2 years of experience in sales, counseling, or support roles preferred
  
• Freshers with good communication skills and learning attitude are encouraged to apply